How to spot AI washing in vendor marketing – Computerworld

This agent is a robot

Agentic AI and AI agents are hotter than lava-fried chicken right now, and this week CIO defined how AI agents and agentic AI differ from each other. We said that the two related technologies can work together, but CIOs should understand the difference to protect against vendor hype and obfuscation.  

And it is vendor hype that is exercising the readers of CIO, who wanted to know from Smart Answers how to spot vendor AI washing. Smart Answers may be a AI-infused chatbot, but it’s fueled by human intelligence allowing it to know its own limitations. 

It defines AI washing as misrepresentation of basic automation or traditional algorithms as fully autonomous AI agents. Such false agents don’t possess true independent decision-making capabilities and cannot reason through multiple steps and act independently.