Interview with Karlijn Vogel, Manager Social Media at KLM, the Dutch airline that leads in social media — Allplane
How KLM Turned Social Media Savvy Into $25 Million
KLM en social media - Marketingfacts
Social Media Seat Mate Services : KLM Royal Dutch Airlines
KLM lets the customer decide…
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
12 sociale hoogtepunten waarop KLM de rest blauw liet zien van jaloezie
KLM Winning The European Airlines Social Media Battle - Unmetric Social Media Analytics Blog
Award beste Social Media - EenVandaag
How a Volcano Created a World-Class Social Media Program for KLM Airlines
KLM Passengers can now pay via social media
KLM o cómo una buena estrategia de 'social media' puede hacer ganar millones — Juan Luis Polo
KLM: A Company That 'Gets' Social Media
10 redenen waarom KLM op social media tot hoge hoogtes stijgt
KLM: Using social media to leverage “service, brand and commerce” – Social Media for Business Performance
How KLM's customer service took off on Messenger
KLM expands social media strategy with launch of Facebook Messenger service - WIT
KLM takes next strategic social media step with flight info on Twitter and WeChat
KLM Royal Dutch Airlines - Home | Facebook
KLM's social media team: The best in aviation? - Airline Ratings
Historia de Social Enterprise de KLM - Salesforce.com España - Salesforce España
