Most Least Satisfying Mainstream Hybrids, EVs, PHEVs

Combined with CR’s test and reliability ratings, our owner satisfaction ratings give you valuable guidance when you’re shopping for a vehicle. (Detailed information is available on our car model pages.)

Below, we’ve ranked the new mainstream electric vehicles (EVs), plug-in hybrid electric vehicles (PHEVs), and gas-electric hybrids in terms of overall satisfaction, based on our latest survey. We also noted whether those top scorers excelled in any of these subcategories: styling, driving experience, comfort, in-car electronics ease of use, and ownership cost. In the event of a tie, two or three models are listed.

Not every category will have a least satisfying model, either because the category has too few eligible vehicles or because none of them have a rating below average.

If you’re a CR member, the list below is already available to you. Members can also click on each model to see how satisfied owners are with the vehicle in several specific aspects of their car ownership experience, such as comfort, driving enjoyment, ease of use of the in-car electronics, and overall value.

If you haven’t signed up, click below and become a member to access this list and all our exclusive ratings and reviews for each car we buy and test. Joining also gives you full access to exclusive ratings for the other products our experts evaluate in several categories, including electronics and appliances.