Otter.ai’s voice-activated AI agent can answer questions during online meetings – Computerworld

However, Otter.ai is moving in the direction where an agent will soon be an active participant, Liang said. It can even correct misinformation.

The idea that agents would take part in meetings isn’t new. More than a decade ago, in 2013, Forrester analyst J.P. Gownder predicted AI tools would participate in meetings proactively, in addition to surfacing data and insights from internal systems.

“Meetings often don’t take advantage of the vast stores of enterprise data that we have: We make decisions without consulting our own data, insights, documents, and past conversations, which is suboptimal,” Gownder said at the time.