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Go slow on M365, Google Workspace ‘agent-ish’ AI rollouts – Computerworld

As with any new technology, enterprises need to learn how to best use the technology, including asking the right questions in the right sequence so that the agent itself is productive. “It’s also critical that the questions asked are succinct, because agents have a tendency to ‘wander’ if you don’t give them specific criteria,” Gold said. The “user training” process…