Agents
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Blog
AI agents are coming to work — here’s what businesses need to know – Computerworld
Are AI agents ready to deploy? While automation holds great potential to transform how work is carried out in future, the near-term reality for businesses is a different story. The first generation of generative AI assistants and copilots have now descended into what Gartner terms the “trough of disillusionment,” with many projects remaining at a pilot stage due to a…
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Microsoft Is Introducing a Bunch of New ‘AI Agents’ in Office
Weeks after making its Copilot AI features free for Microsoft 365 (the successor to Office), subscribers in certain parts of Asia and Oceania (perhaps a precursor of things to come around the world), Microsoft announced at its Ignite conference today that it’s now vastly expanding what Copilot and AI can do in its office apps. The juiciest of the new…
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OpenAI could be plotting a foray into the world of AI agents – here’s what we know so far
OpenAI could be set to release its own AI agents in January of next year, marking the latest of the big tech players to capitalize on the growing industry trend. Reports from Bloomberg suggest the plans were discussed at a staff meeting this week. While OpenAI has yet to confirm the plans, and is yet to respond to a request…
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Google’s ‘Project Jarvis’ project could let AI agents take over computers
Google is believed to be working on an AI agent tool capable of autonomously navigating the web to complete tasks for users, according to reports. Dubbed ‘Project Jarvis’, the AI-powered tool is reportedly able to act autonomously across a variety of functions, including email management, conducting research, and scheduling appointments. Reporting from The Information last month said sources believed Project…
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Cisco’s new AI agents and assistants aim to ease customer service headaches – Computerworld
Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra pointed out that, while customers want self-service, 55% avoid it because they find it “rigid and unhelpful.” Existing AI bots “tend to be scripted, robotic, quite limited in what they can do,” said Dhingra. The AI Agent platform will include…
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Asana launches AI Studio, a no-code tool for building AI agents – Computerworld
Customers trialing AI Studio during the beta noted several advantages when deploying AI agents, said Paige Costello, head of AI at Asana. “The key benefits we’re seeing are the speed of decision-making and the overall acceleration of work and reduction in administrative and busy work,” she said. “There is tremendous potential in AI-based agents to expedite workflow,” said Wayne Kurtzman, research vice…
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Microsoft to launch autonomous AI agents in November – Computerworld
Generative AI (genAI) agents can be seen as the next stage in the evolution of conversational AI assistants such as Microsoft’s Copilot and OpenAI’s ChatGPT. While AI assistants respond directly to a user’s instructions — such as drafting an email or summarizing a document — autonomous AI agents are triggered by events and can perform more complex, multi-step processes on their own. …
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Microsoft expands autonomy of Copilot agents ahead of public preview
Microsoft has announced its new agents for Copilot will be put into public preview at its Ignite conference in November, as it aims to automate complex tasks across the enterprise that previous generations of AI assistants were unable to process. AI agents will work autonomously across any Microsoft business environment and are intended to be useful out of the box…
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AI agents are here to stay – and Boomi thinks it can be a market leader
AI agents are the talk of the town in the tech industry, with major players all rushing to show how their AI assistants can help your business become more efficient, and Boomi wants a slice of the action. Amid some discussion of AI’s false promises and a wave of ‘AI-enhanced’ vaporware hitting the market, agents are essentially a way for…
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Google Cloud claims first ROI on AI Agents approach – but is it enough to beat the competition?
Google Cloud has announced a range of new enterprise AI offerings, alongside the successful implementation of its existing AI agents for productivity and security gains across its enterprise suite. Organizations looking to streamline their customer-facing operations using generative AI now have a dedicated suite for this within Google Cloud, dubbed Customer Engagement Suite with Google AI. This end-to-end application combines…
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