Agents
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Microsoft launches new security AI agents to help overworked cyber professionals
Microsoft is expanding its Security Copilot service with new AI agents to help overworked IT teams deal with surging security threats. The company is adding 11 agents in total – six developed by Microsoft and five built by its partners – to the Security Copilot as part of an April preview. The generative AI-powered Security Copilot was launched by Microsoft…
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How AI agents work – Computerworld
By 2027, 70% of professional developers are expected to be using AI-powered coding tools, up from less than 10% in September 2023, according to Gartner Research. And within three years, 80% of enterprises will have integrated AI-augmented testing tools into their software engineering tool chain — a significant increase from approximately 15% early last year, Gartner said. Beyond coding, AI…
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Evaluating AI agents? Early adopters outline practical challenges
Non-tech companies trying out AI agents in the field said the technology still has a lot of challenges to overcome before it can be used practically. Some of the early uses of agentic AI are in the area of customer service, which was part of a panel discussion at Nvidia’s GTC conference, held last week in San Jose. The main problem is humans still prefer talking…
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OpenAI Gives Its Agents a Voice
Image: serhiibobyk/Envato Elements OpenAI is expanding its controversial stable of AI voices to include agentic models. Agentic models are the hot trend in generative AI, enabling two-step processes such as asking an AI to buy plane tickets or change a customer’s order. Specifically, the new models include: Gpt-4o-transcribe and gpt-4o-mini-transcribe, both of which are speech-to-text models. Gpt-4o-mini-tts, a text-to-speech model.…
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How effective are AI agents?
AI agents have been sold with the promise of fully automating tasks without the need for step-by-step instructions Source link
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Cisco’s AI agents for WebEx aim to improve customer service – Computerworld
The Webex AI Agent, slated to be available at the end of this month, should make customer service calls smoother by using AI alongside human agents. The goal is to reduce wait times and use intelligent ways to resolve issues. According to Cisco, the Agent will allow companies to tackle complex real-time customer service queries by handling more dynamic conversations.…
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OpenAI wants to simplify how developers build AI agents
OpenAI is releasing a set of tools and APIs designed to simplify agentic AI development, the company has revealed. While the company has already added new capabilities to support agentic workflows, OpenAI said customers have found it challenging to use these capabilities in production, owing to extensive prompt iteration and custom orchestration logic. The firm’s new ‘Responses API’ aims to…
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New tools from OpenAI help companies create their own AI agents – Computerworld
OpenAI on Tuesday launched Responses, a new api intended to eventually replace Assistants. The big draw? Responses provides a number of new tools that companies and organizations can use to create their own AI agents. The agents can, for example, be used to find relevant information among a company’s files or on the web, Techcrunch reports. The AI agents Operator…
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Microsoft launches genAI sales agents that focus on finance and supply chain – Computerworld
Salespeople spend hours verifying leads, writing to customers and then waiting for responses, said Bryan Goode, corporate vice president for business applications and platforms at Microsoft. “If you can take something that used to take hours and do it in minutes, you can spend more time selling,” he said. One agent, called “sales chat,” can automatically create documents by drawing…
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Workday wants to make it easier to manage AI agents
Workday’s new ‘Agent System of Record’ will ease headaches around agentic AI management, the firm claims, as enterprises ramp up the deployment of agents across a range of functions. The tool enables organizations to manage agents from Workday and third-parties alike, giving businesses features to govern and utilize a new digital workforce. “As the number and complexity of AI agents…
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