Agents
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Blog
3D videoconferencing, real-time voice translation, AI agents – Computerworld
An onstage Gems demonstration showed how workers could use AI agents to automate processing customer service by sharing complaints with other employees via Google Chat, looking up product literature, referencing an internal genAI model for further answers, and automatically sending a possible resolution to customers. Gems use Google’s Gemini AI model to analyze information, prioritize tasks, and generate feedback. “These…
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How Microsoft wants AI agents to use your PC for you – Computerworld
Diving deeper into Microsoft’s AI agent approach Compared to what Microsoft is proposing, past “agentic” AI solutions that promised to use your computer for you aren’t quite as compelling. They’ve relied on looking at your computer’s screen and using that input to determine what to click and type. This new setup, in contrast, is neat — if it works as…
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Microsoft expects 1.3 billion AI agents to be in operation by 2028 – here’s how it plans to get them working together
Microsoft wants to improve Copilot agility with a new low-code fine-tuning service and more intuitive agent orchestration tools – and it comes at a critical juncture in the evolution of the technology. Copilot Tuning was one of a flurry of announcements to come from the opening day of Microsoft’s Build 2025 conference. The new low-code feature inside Copilot Studio lets…
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GenAI companies go granular with open-source models for agents – Computerworld
Service providers are adopting open-source AI models for several reasons, including flexibility, customization, smaller footprints, and lower computing costs. Microsoft is building an ensemble of small-footprint AI tools that will include open-source AI models for Microsoft 365 that will work offline, said Aparna Chennapragada, Microsoft’s chief product officer of experiences and devices. These smaller models are aimed at offline users…
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Asana’s Workflow Gallery now offers AI-automated templates — and agents – Computerworld
The tools can be integrated into products from Salesforce and ServiceNow, both of which focus heavily on specific sectors that include sales and IT management, while Asana brings in a crossover appeal across processes. “We find that our customers are using Asana for the initiatives that require cross-functional coordination,” Chin said. Companies of all sizes and verticals are looking at using…
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SAS wants its AI agents to supercharge workers, not replace them
SAS has announced a new offering to help organizations design and deploy AI agents alongside domain-specific AI models. Intended to streamline the path to AI adoption across protected industries, SAS Intelligent Decisioning will be made available through the firm’s cloud-based AI and analytics platform SAS Viya. The announcement was made at SAS Innovate 2025, its annual conference held at the…
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Types of AI Agents and Their Uses Explained
It’s anyone’s guess that action-driven AI agents are going to drive the AI revolution, and the early signs are already here. From AI chatbots to AI agents that can read your emails and book appointments, we are about to enter the agentic era. So to better understand AI agents, I have explained different types of AI agents in great detail.…
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‘No AI Agents are Allowed.’ EU Bans Use of AI Assistants in Virtual Meetings
Image: Guillaume Périgois/Unsplash The EU is banning the use of AI-powered virtual assistants during online meetings. Such assistants are often used to transcribe, take notes, or even record visuals and audio during a video conference. In a presentation from the European Commission delivered to European Digital Innovation Hubs earlier this month, there is a note on the “Online Meeting Etiquette”…
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AI agents will be like Iron Man’s Jarvis – Computerworld
“I think that it’s all about education that we’re going to need to make sure people are well trained, well educated — they can reskill.” — Marc Benioff Companies, he said, have to invest in reskilling workers, rather than just “making promises” there won’t be layoffs. Salesforce, he said, is investing in reskilling, but he also stressed the importance of…
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Adobe is building AI agents for Photoshop and Premiere Pro
Adobe Photoshop’s agentic AI, or what the company calls its “creative agent,” will be presented in a new floating Actions panel that will recommend context-aware edits after analyzing your photo. For instance, it will be able to suggest removing people standing in the background or creating a greater depth of field by blurring everything behind the subject. All you need…
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