assistants
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Blog
Cisco’s new AI agents and assistants aim to ease customer service headaches – Computerworld
Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra pointed out that, while customers want self-service, 55% avoid it because they find it “rigid and unhelpful.” Existing AI bots “tend to be scripted, robotic, quite limited in what they can do,” said Dhingra. The AI Agent platform will include…
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Offline Home Assistants Might Be the Most Important Smart Home Technology Yet
Key Takeaways Most mainstream smart home tech relies on internet connection for functionality. Future smart home systems will feature local AI hardware for independent operations. Local AI offers endless benefits, from privacy to personalized problem-solving. So you have a “smart” home, but if the internet goes out it becomes as dumb as a sack of rocks. That’s because the “brains”…
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Google’s Gemini gets new Gems assistants, Imagen 3
Advanced, Business, and Enterprise subscribers of Gemini can create a new Gem or customized Gemini model by logging into their Gemini page and starting the process by locating the Gem Manager button. Once a user has created a new Gem, they have to write instructions for it to follow, Dave Citron, senior director of product management at Gemini Experiences, wrote…
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