Automation
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Blog
GenAI is affecting jobs previously thought safe from automation – Computerworld
According to a new report from the Organization for Economic Co-operation and Development (OECD), generative AI (genAI) will soon affect work areas previously considered to have a low likelihood of automation, according to The Register. Automation in the past mainly affected industrial jobs in rural areas. GenAI, on the other hand, can be used for non-routine cognitive tasks, which is expected to…
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How AI Drives Supply Chain Automation for Retailers Worldwide
Artificial intelligence is becoming crucial to how large retail organisations manage and optimise supply chains. From predicting seasonal demand in goods to automating inventory ordering, AI is helping supply chain management system vendors gain new efficiencies for their clients. In 2022, McKinsey reported that supply chain management was the top area where businesses reported AI-related cost reductions. At the time,…
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What is Sales Automation? Tips and Examples
Sales automation is a popular functionality offered by the top CRM software. It can be found throughout the average sales process, from lead generating and scoring to meeting scheduling and forecasting. Automating any and all of these workflows frees up time for sales reps so they can spend more of it actually engaging with customers and closing deals. Below, I…
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Is there any future for the IT helpdesk? AI and automation could render it ‘redundant’ within three years
IT helpdesk staff are often the source of great stories about user incompetence, but they could be on their way out, according to new research from Nexthink. A survey of 1,000 global IT workers finds that eight-in-ten believe the current service desk model will be unrecognizable within three years, with a similar proportion saying that new technologies will render it…
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What Is No-Code Automation?
No-code automation is the process of establishing automated workflows through a pre-configured software solution without the need for traditional coding. This development style allows citizen developers (those with no coding experience) to design bespoke dashboards, tools, or interfaces to fit their unique needs with ease. What is no-code automation? No-code automation allows anyone to harness the power of modern software…
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The history – and future – of automation in security
As cyber threats continue to grow in volume and frequency, the role of automation in the security sector has never been more critical. Over the previous four decades automation has evolved from rudimentary log management to holistic, AI-powered threat detection and response capabilities that adapt to the current threat landscape as it evolves. This development has fundamentally transformed how organizations…
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Slack Rolls Out New Automation Features
Salesforce is jumping further onto the automation bandwagon with newly announced features in Slack that make it easier for users to build features regardless of their level of technical expertise. According to an Aug. 26 press release: Slack users can now build a workflow that starts automatically when an event occurs in a third-party app such as PagerDuty, Asana, or…
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