Automation

  • Blog

    How AI Drives Supply Chain Automation for Retailers Worldwide

    Artificial intelligence is becoming crucial to how large retail organisations manage and optimise supply chains. From predicting seasonal demand in goods to automating inventory ordering, AI is helping supply chain management system vendors gain new efficiencies for their clients. In 2022, McKinsey reported that supply chain management was the top area where businesses reported AI-related cost reductions. At the time,…

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  • Blog

    What is Sales Automation? Tips and Examples

    Sales automation is a popular functionality offered by the top CRM software. It can be found throughout the average sales process, from lead generating and scoring to meeting scheduling and forecasting. Automating any and all of these workflows frees up time for sales reps so they can spend more of it actually engaging with customers and closing deals. Below, I…

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  • Blog

    Is there any future for the IT helpdesk? AI and automation could render it ‘redundant’ within three years

    IT helpdesk staff are often the source of great stories about user incompetence, but they could be on their way out, according to new research from Nexthink. A survey of 1,000 global IT workers finds that eight-in-ten believe the current service desk model will be unrecognizable within three years, with a similar proportion saying that new technologies will render it…

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  • Blog

    What Is No-Code Automation?

    No-code automation is the process of establishing automated workflows through a pre-configured software solution without the need for traditional coding. This development style allows citizen developers (those with no coding experience) to design bespoke dashboards, tools, or interfaces to fit their unique needs with ease. What is no-code automation? No-code automation allows anyone to harness the power of modern software…

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  • Blog

    The history – and future – of automation in security

    As cyber threats continue to grow in volume and frequency, the role of automation in the security sector has never been more critical. Over the previous four decades automation has evolved from rudimentary log management to holistic, AI-powered threat detection and response capabilities that adapt to the current threat landscape as it evolves. This development has fundamentally transformed how organizations…

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  • Blog

    Slack Rolls Out New Automation Features

    Salesforce is jumping further onto the automation bandwagon with newly announced features in Slack that make it easier for users to build features regardless of their level of technical expertise. According to an Aug. 26 press release: Slack users can now build a workflow that starts automatically when an event occurs in a third-party app such as PagerDuty, Asana, or…

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