Beginners
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Blog
How to Use CRM: A Beginners Guide
What is a CRM system? CRM software is a sales and marketing platform that houses and tracks all lead and client information for a business. These solutions are meant to help manage entire sales processes and workflows from lead generation to deal closing. The onboarding and set-up process can be understandably intimidating, so we’ve put together this beginners guide to…
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Blog
The Complete Guide for Beginners
A contact center enables customer service or sales teams to handle everything from gathering leads and closing deals to resolving technical issues, customer complaints, and general inquiries. Sales contact centers take calls from interested prospects and actively reach out to cold leads. Their job is to generate leads and turn them into paying customers. Customer service centers, on the other…
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