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New Microsoft 365 outage impacts Teams, causes call failures
Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service Downdetector has received hundreds of reports, with affected users saying they’re also experiencing authentication problems. “Users may not be able to receive calls placed through Microsoft Teams-provisioned auto attendants and call queues,” the company said in…
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The Best Video Call Apps to Replace Skype
Microsoft is officially shutting down Skype (RIP). Even if you haven’t used the app in years, it’s possible Skype was your introduction into modern video chats. The app made it easy to call friends and family via video no matter where in the world you all were. As long as you had a stable internet connection, you could Skype. Once…
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Robocallers posing as FCC fraud prevention team call FCC staff
The FCC has proposed a $4,492,500 fine against VoIP service provider Telnyx for allegedly allowing customers to make robocalls posing as fictitious FCC “Fraud Prevention Team,” by failing to comply with Know Your Customer (KYC) rules. However, Telnyx says the FCC is mistaken and denies the accusations. The individuals behind these calls registered Telnyx accounts using the “Christian Mitchell” and…
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Why the CrowdStrike outage was a wakeup call for developer teams
Software development leaders say their organization did not have a robust incident response plan in place to contend with disruption before the 2024 CrowdStrike outage. A report from IT services provider Adaptavist surveyed development leaders on how their organization reacted to the CrowdStrike outage in July 2024, which affected an estimated 8.5 million devices. The respondents came from organizations with…
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The DeepSeek bombshell has been a wakeup call for US tech giants
Every now and again, life deals you a curveball. In the case of US tech, it was DeepSeek, a Chinese AI startup that caused a meltdown the likes of which we’ve never seen before. News of DeepSeek has ruled the airwaves over the last couple days following the release of powerful new AI models that appear to represent a paradigm…
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How to record a call on iPhone
Once you know how to record a call on iPhone, you’ll likely find yourself using the feature regularly. Recording calls can be incredibly useful for keeping track of important conversations, clarifying details, or revisiting key moments. Just like voice notes, screen recording, or clearing the cache, call recording adds another layer of utility to your device. This iOS 18 feature…
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Cracks begin to show in hybrid working as more staff report ‘video call fatigue’ – but nearly a third would still quit if faced with an RTO mandate
A third of younger workers say they’d rather quit their jobs than do more days in the office, according to a survey. Education platform Kahoot surveyed 2,000 UK professionals revealing why so many workers are keen to stay at home — and why some can’t wait to get back to the office. The study revealed that 29% of 18-24 year…
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Samsung phones could soon summarize your call transcripts — here’s what we know
Code lines found in the Voice Recorder app indicate Samsung could soon include the ability to summarize phone calls quickly. One of the big growth areas in modern smartphones is the rise of AI-associated features, including the ability to summarize text. This ability isn’t just limited to online documents either, as we have seen devices like the Google Pixel 9…
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US soldier arrested after allegedly posting hacked Trump and Harris call logs
The United States has arrested a US Army soldier and charged him with being part of a hacking scheme to sell and distribute stolen phone records. An indictment alleges that 20-year-old Cameron John Wagenius knowingly sold “confidential phone records” over online forums and other communications platforms last November. The indictment doesn’t detail the hacked material, but KrebsOnSecurity reports that Wagenius…
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How to Find a Good Wake Up Call Service +5 Alternatives
We’ve all been there: snoozing our alarm to catch a few extra minutes of rest, only to fall back asleep by accident. Wake-up call services offer a more reliable solution, providing a nudge to ensure we start our day on time. Depending on the service, you may have to answer the phone, solve a puzzle, or talk to a human…
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