Centers
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Blog
Brits are positive about data centers – once they know what they actually are
Despite the UK’s thriving digital services sector, the British public is relatively clueless about what a data center’s actually for, according to new research. In a survey by CyrusOne, only 38% of respondents could accurately describe the purpose of data centers, compared with two-thirds in Germany and 60% in the Netherlands and Ireland. With this lack of understanding comes an…
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Data centers will be critical to UK economic growth in the coming decade – but researchers have warned of a ‘data doomsday’ unless energy infrastructure is improved
The UK’s data center industry could grow tenfold by 2035, according to new analysis from techUK, but only if the government takes action on energy supply and planning reforms. A new report from the trade body found data centers are already contributing £4.7 billion in Gross Value Added (GVA) annually to the UK economy, £640 million in tax revenue, and…
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LastPass warns of fake support centers trying to steal customer data
LastPass is warning about an ongoing campaign where scammers are writing reviews for its Chrome extension to promote a fake customer support phone number. However, this phone number is part of a much larger campaign to trick callers into giving scammers remote access to their computers, as discovered by BleepingComputer. LastPass is a popular password manager that utilizes a LastPass Chrome…
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Microsoft wants to drastically cut carbon emissions, so it’s building data centers with wood
Microsoft has unveiled plans to build a new data center using wood in a bid to tackle surging carbon emissions. While a wooden data center may sound improbable, Microsoft said, the initiative will use a hybrid approach developed by engineers at Microsoft that leverages cross-laminated timber (CLT). CLT is a fire-resistant prefabricated wood material that is also ultra-lightweight, the firm…
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Data centers will now be classed as critical national infrastructure in the UK
The UK’s Department of Science, Information, and Technology (DSIT) has announced that data centers are to be designated as critical national infrastructure (CNI) as part of the government’s drive for economic growth. With this new classification, data centers responsible for “powering the economy” will receive government support in the event of “critical incidents”, according to a statement issued by DSIT.…
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Big tech is investing heavily in geothermal energy for data centers – and Meta is the latest major player to tap the technology to contend with surging AI power demands
Meta has announced it is turning to geothermal energy as part of a new deal with Sage Geosystems. The tech giant is teaming up with Sage to develop a geothermal system for emissions-free power for its data centers. The first phase is expected to come online by 2027. A specific location is yet to be decided. The geothermal project will…
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Meta will use geothermal energy to run its data centers – Computerworld
Meta has signed an agreement with Sage Geosystems to purchase up to 150 megawatts of geothermal energy to power its US data centers. The first phase of the project is expected to be operational in 2027, according to Reuters. And, according to Meta, it will significantly increase the use of geothermal energy in the United States. Geothermal energy is renewable energy…
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5 Actual Benefits of Conversational IVR for Call Centers
Conversational IVR uses natural language processing and automated speech recognition to understand what customers are saying, typically in the context of a customer support request. While conversational IVR has been available for over two decades, recent advances in AI have expanded the possibilities for intuitive, natural, and useful phone-based dialogue. Unfortunately, new technology often comes with exaggerated claims about functionality.…
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