Ciscos
-
Blog
Cisco’s new AI agents and assistants aim to ease customer service headaches – Computerworld
Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra pointed out that, while customers want self-service, 55% avoid it because they find it “rigid and unhelpful.” Existing AI bots “tend to be scripted, robotic, quite limited in what they can do,” said Dhingra. The AI Agent platform will include…
Read More » -
Blog
Cisco’s ‘savvy’ CoreWeave deal will supercharge its AI ambitions
Cisco’s investment in CoreWeave could mark a major step in the tech giant’s aggressive AI push, analysts have told ITPro. Reports emerged last week that Cisco plans to invest in CoreWeave in a deal that will see the GPU firm valued at $23 billion. While neither firm has confirmed the agreement as of yet, CoreWeave does appear to be setting…
Read More »