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“No, I don’t think it is the end of Salesforce”: Klarna CEO clarifies why it stopped using Salesforce – and why he doesn’t think other companies will follow suit
Klarna CEO Sebastian Siemiatkowski has explained his firm’s decision to stop using Salesforce in favor of its in-house AI tools, but admits he thinks the CRM giant isn’t going anywhere soon. Siemiatkowski comments on X come after Salesforce CEO Marc Benioff questioned Klarna’s decision to move away from the platform in 2024, which prompted Siemiatkowski to clear everything up. “I…
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80% of companies plan to buy AI PCs this year – Computerworld
AI PCs can also streamline IT troubleshooting, boost security, and automate tasks. In marketing, for example, they handle data-driven campaigns and optimize engagement. In operations, they predict demand and adjust inventory for better efficiency, according to IDC. For more than year, smaller, more adept genAI models have been migrating to endpoint devices such as smartphones, laptops, and IoT hardware. Notably,…
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New tools from OpenAI help companies create their own AI agents – Computerworld
OpenAI on Tuesday launched Responses, a new api intended to eventually replace Assistants. The big draw? Responses provides a number of new tools that companies and organizations can use to create their own AI agents. The agents can, for example, be used to find relevant information among a company’s files or on the web, Techcrunch reports. The AI agents Operator…
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Voice-cloning companies hit for lack of safeguards against scammers – Computerworld
Still, the testers were able to bypass those safeguards, prompting the magazine to call for tighter standards. “We argue that the nascent voice-cloning industry should adopt norms and standards to mitigate the risk of fraud,” Consumer Reports said. GenAI tools have made voice-cloning a possibility, and it is increasingly being used for fraud. Scammers use the tools as a form of social…
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Data breach at Japanese telecom giant NTT hits 18,000 companies
Japanese telecommunication services provider NTT Communications Corporation (NTT) is warning almost 18,000 corporate customers that their information was compromised during a cybersecurity incident. The data breach was discovered in early February 2025, but the exact date when the hackers gained initial access to NTT’s systems hasn’t been determined. “NTT Communications Corporation discovered on February 5 that our facilities had been…
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The fractured regulatory landscape tech companies face in 2025
The rise of data nationalism – when governments look to control data for security reasons – is leading to the creation of a patchwork of country or region-specific regulations that can add another layer of complexity to businesses’ global compliance. The development of laws and regulations such as the EU AI Act and the UK’s Data Use and Access Bill…
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200 UK companies adopt a permanent four-day work week – Computerworld
“The effects had staying power, not just measured in productivity; employees were healthier and less stressed,” she said. “This is good for companies — healthy, happy employees are more engaged, creative, and loyal.” Joe Ryle, campaign director of the 4 Day Week Foundation, argues that the traditional 9-to-5, five-day work week, introduced by Henry Ford in 1926 and which became…
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Shadow AI is creeping its way into software development – more than half of developers admit to using unauthorized AI tools at work, and it’s putting companies at risk
With software developers increasingly flocking to AI tools to support daily activities, new research suggests a concerning portion are using unauthorized solutions. Findings from Harness’ State of Software Delivery Report show that more than half (52%) of developers don’t use IT-approved tools, raising significant compliance and intellectual property concerns. “Perhaps the most alarming observation was around the use of company-approved…
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4 in 10 companies plan to replace employees with AI, WEF says – Computerworld
Forty-one percent of companies intend to cut their workforce in the next five years as many tasks are automated with AI, according to the World Economic Forum (WEF) Future of Jobs Report 2025. At the same time, 70% of companies say they expect to hire people with knowledge of the new AI tools, reports CNN Business. The WEF sees advances in…
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How AI will shape work in 2025 — and what companies should do now – Computerworld
What are some of the biggest advances you see happening with AI this year? “In 2025, generative AI will transition from its experimental phase to mainstream, product-ready applications across industries. Customer service automation, personalized content creation, and knowledge management are expected to lead this evolution. “As more production-ready solutions are deployed, companies will refine methods to quantify AI’s impact, moving…
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