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Generative AI Causes Costly Mistakes for Enterprise Buyers

Gartner’s head of AI research, Erick Brethenoux, was in a prime position to witness the explosion in generative AI interest from enterprises worldwide since the launch of ChatGPT in 2022. In fact, he said now, for the first time, even his 83-year-old mother finally understands what he does for a living. “She’s been very creative, actually, in the way that…