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Zacks Investment breach could leave 12 million customer accounts exposed
Zacks Investment, a leading investment research company, has allegedly suffered a data breach that could see roughly 15 million customer records exposed. A threat actor under the name Jurak posted on the dark web hacking forum BreachForums on 24 January 2025, claiming to have breached Zacks Investment in June last year. Zacks is a major financial analysis provider best known…
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Arm secures Meta as first customer in chip push, challenging industry giants – Computerworld
Arm’s business shift mirrors Nvidia’s model, where chip designs are developed in-house but actual manufacturing is outsourced to foundries like TSMC. This approach allows Arm to enter new markets while reducing capital expenditure on chip fabrication. However, the move could create tensions with long-time partners like Apple, Qualcomm, and Nvidia, who must now consider whether their reliance on Arm’s technology…
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Customer data from 800,000 electric cars and owners exposed online
Volkswagen’s automotive software company, Cariad, exposed data collected from around 800,000 electric cars. The info could be linked to drivers’ names and reveal precise vehicle locations. Terabytes of Volkswagen customer details in Amazon cloud storage remained unprotected for months, allowing anyone with little technical knowledge to track drivers’ movement or gather personal information. The exposed databases include details for VW,…
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Huawei Cloud France brings products and customer commitment to the fore at its inaugural summit
Huawei Cloud has used its first Cloud Summit in France to announce a series of products and services and emphasize the importance of France as a region within Huawei’s global cloud picture. At Huawei Cloud Summit France, the firm made much of its new Flexus cloud services, offering out-of-the-box solutions for small and medium-sized enterprises (SMEs). It also announced Huawei…
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How to Speak With a Real Person at Home Depot Customer Service
The holiday shopping season has unofficially started, with early deals rolling in from many retailers already, including Home Depot’s BOGO deals. As is often the case, issues will arise, and speaking with a live agent (instead of a machine) can make resolving any issues or questions much easier. Here is the best way to get in contact with a customer…
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Ford investgates alleged breach following customer data leak
Ford is investigating allegations that it suffered a data breach after a threat actor claimed to leak 44,000 customer records on a hacking forum. The leak was announced on Sunday by threat actor ‘EnergyWeaponUser,’ also implicating the hacker ‘IntelBroker,’ who supposedly took part in the November 2024 breach. The threat actors leaked on BreachForums 44,000 Ford customer records containing customer…
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How to Contact Amazon Customer Service and Talk to a Real Person
We may earn a commission from links on this page. Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone. As you probably already know from trying to contact someone on Amazon’s “Contact Us”…
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“Don’t believe the hype”: Broadcom claims it’s been able to solve most of its customer issues following VMware acquisition
Customers shouldn’t believe the negative reports about VMware following its acquisition by Broadcom, the latter’s EMEA CTO Joe Baguley told ITPro. While there’s been a lot of noise in the press around the results of the acquisition, Baguley said his response has been to ask customers whether they’ve spoken to the firm directly. “Then you have that conversation, and it…
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LastPass warns of fake support centers trying to steal customer data
LastPass is warning about an ongoing campaign where scammers are writing reviews for its Chrome extension to promote a fake customer support phone number. However, this phone number is part of a much larger campaign to trick callers into giving scammers remote access to their computers, as discovered by BleepingComputer. LastPass is a popular password manager that utilizes a LastPass Chrome…
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Jeff Bezos is no longer relentlessly focused on customer satisfaction
The fallout from the non-endorsement of Kamala Harris at The Washington Post is here: more than 200,000 canceled subscriptions, NPR reports. This is about 8 percent of the paid subscriber base, and the number of cancellations is still growing. To put that in perspective, in an Oct. 15th story about Post CEO Will Lewis’s strategy to get more paying subscribers,…
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