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Commvault says recent breach didn’t impact customer backup data
Commvault, a leading provider of data protection solutions, says a nation-state threat actor who breached its Azure environment didn’t gain access to customer backup data. Listed on NASDAQ since March 2006, Commvault is included in the S&P MidCap 400 Index and provides cyber resilience services to over 100,000 organizations. As the company first revealed on March 7, 2025, Commvault discovered the…
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Mobile provider MTN says cyberattack compromised customer data
African mobile giant MTN Group announced that a cybersecurity incident has compromised the personal information of some of its subscribers in certain countries. MTN Group (formerly M-Cell) is Africa’s largest mobile network operator, with a strong Asian market presence. The company has nearly 300 million subscribers across 20 countries and an annual revenue surpassing $11 billion. The telecom giant noted…
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M&S calls in NCSC after ‘cyber incident’ disrupts customer payments, online orders
Retail giant Marks & Spencer (M&S) has revealed it has been dealing with a “cyber incident” in recent days and apologized to customers amid disruption complaints. The retailer said contactless payments and online orders have been impacted by the incident, but insisted no customer data has been compromised. While the exact cause of the incident is yet to be determined,…
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Cleo attack victim list grows as Hertz confirms customer data stolen – and security experts say it won’t be the last
Hertz has confirmed it suffered a data breach as a result of the Cleo zero-day vulnerability in late 2024, with the car rental giant warning that customer data was stolen. In a statement confirming the incident, the firm said customer data was “acquired by an unauthorized party that we understand exploited zero-day vulnerabilities within Cleo’s platform in October 2024 and…
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Hertz confirms customer info, drivers’ licenses stolen in data breach
Car rental giant Hertz Corporation warns it suffered a data breach after customer data for its Hertz, Thrifty, and Dollar brands was stolen in the Cleo zero-day data theft attacks. “On February 10, 2025, we confirmed that Hertz data was acquired by an unauthorized third party that we understand exploited zero-day vulnerabilities within Cleo’s platform in October 2024 and December…
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‘Every feature that comes into NetSuite over the coming years is going to have AI’: NetSuite’s Evan Goldberg on the future of the platform and how AI will drive customer success
AI will form a key component of the NetSuite platform moving forward, with leaders at the firm having told ITPro it’s working hard to keep AI accessible and to collaborate with partners to expand capabilities. Throughout its SuiteConnect London 2025 event, the company announced a slew of AI offerings for UK customers across key tasks like financial exception, data entry,…
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NetSuite targets UK customer productivity gains with new agentic AI tools
Oracle NetSuite has announced new AI tools and features for UK customers aimed at supercharging productivity. The new features will enable users to automate tasks such as data entry and financial operations, and boost operational efficiency. Announcements include greater control over Text Enhance, the company’s AI tool for filling out forms, item descriptions, and emails using company data as context,…
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‘We think that selling everything helps the customer’: HP wants to supercharge its partner program to support a new market strategy
HP has enhanced its partner program to encourage channel partners to sell its entire range of products and solutions as it expands its portfolio, targeting long-term growth with a diversified go-to market strategy. Speaking at the firm’s annual Amplify 2025 conference, HP chief executive Enrique Lores said the company’s goal was to provide a more unified and consistent experience for…
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Cisco unveils new agentic AI tools to improve customer and employee experience
Cisco wants its new agentic AI tools to anticipate the needs of staff and customers alike as the firm unveils a new suite of agentic offerings. The tech giant has announced the general availability of the Webex AI Agent, a tool targeted at customer service, as well as other solutions for collaboration devices and employee experiences. “Cisco is driving toward…
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Cisco’s AI agents for WebEx aim to improve customer service – Computerworld
The Webex AI Agent, slated to be available at the end of this month, should make customer service calls smoother by using AI alongside human agents. The goal is to reduce wait times and use intelligent ways to resolve issues. According to Cisco, the Agent will allow companies to tackle complex real-time customer service queries by handling more dynamic conversations.…
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