Depends

Blog
digitpatrox2 weeks ago
33

Is the IVR Menu Dead? Well, That Depends

Interactive Voice Response (IVR) menus seem old-fashioned compared to today’s AI-driven alternatives like conversational IVR and interactive virtual assistants (IVAs). So I don’t blame you for thinking that the IVR menu is obsolete, too old-fashioned to use in a world where customers interact with brands through apps and chatbots. But it’s not dead at all. The basic IVR menu is…
Read More »
Blog
digitpatroxAugust 29, 2024
127

Are Meta’s carbon emissions shrinking? Depends on how you look at it

Untangling companies’ environmental claims these days can be a head-spinning endeavor, and reading Meta’s latest sustainability report is no exception. Depending on how you look at it, the company’s greenhouse gas emissions either grew or fell last year. Depending on how you look at it, the company’s greenhouse gas emissions either grew or fell last year Confused? The discrepancy has…
Read More »

close