Desk

  • Blog

    Will genAI kill the help desk and other IT jobs? – Computerworld

    Organizations are using AI to automate a wide range of business process, including paying suppliers, invoicing, procurement, financial reporting, and optimizing facilities utilization, according to Duke University finance professor John Graham, academic director of the survey. “This is on top of companies using ChatGPT to generate creative ideas and to draft job descriptions, contracts, marketing plans, and press releases,” Graham…

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  • Blog

    SolarWinds fixes hardcoded credentials flaw in Web Help Desk

    SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. Web Help Desk (WHD) is an IT help desk software widely used by government agencies, large corporations, and healthcare and education organizations to automate and streamline help desk management tasks. SolarWinds’ IT management products are used by over 300,000…

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  • Blog

    SolarWinds urges customers to patch critical Web Help Desk flaw

    SolarWinds has issued a warning to customers after the discovery of a critical vulnerability in the firm’s Web Help Desk solution.  The vulnerability, tracked as CVE-2024-28986, is a Java deserialization vulnerability that could be exploited to achieve remote code execution, the company confirmed in an advisory last week. “SolarWinds Web Help Desk was found to be susceptible to a Java…

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  • Blog

    Best Footrests for the Most Comfortable Desk Setup

    The perfect footrest for your home office is ergonomically sound—to make sure it will fit you and your setup, you should be able to adjust its height and angle, and its width and depth should suit your foot’s length and foot placement preference. It should be easy to assemble and simple to use (if it’s slipping out from under you…

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