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  • Blog

    How to Detect Call Avoidance Without Micromanaging

    When call center reps avoid taking calls, it creates problems across your entire operation.  Customers get stuck on lengthy hold times, the call queue gets longer, and other reps have to step in and shoulder a heavier workload to keep pace. With call avoidance, the bad reps take a break, while the good ones get burned out. And the reps…

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  • Blog

    Google Photos Might Soon Let You Detect AI-Generated Photos

    It’s safe to say that we have more AI image generators available online and barely any trustworthy AI image detectors. And given how it’s super easy to generate such images now, it’s necessary that we have equally accessible tools to tell real and AI images apart. Well, such tools may soon become readily available to Android users, with Google Photos…

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  • Blog

    Next Year’s Apple AirPods Could Detect Heart Diseases, According to a New Patent

    Apple announced some new features for the AirPods Pro 2 during its iPhone 16 launch event. One of the biggest highlights was AirPods Pro 2 ability to work as a set of hearing aids with iOS 18. Apple never fails to impress its fans with accessibility and health features. Now, the giant is planning to transform its AirPods into a…

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  • Blog

    The Pixel Watch 3 Can Detect When Your Heart Stops

    We’ve seen a push from companies over the past few years for new, life-saving health features. Satellite communications can allow you to get help in those specific cases where you’re stranded without a cell signal. Now, the new Pixel Watch 3 might actually literally save your life with one of its new features. Google’s latest smartwatch, the Pixel Watch 3,…

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