Elevate
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Blog
Iranian hackers now exploit Windows flaw to elevate privileges
The Iranian state-sponsored hacking group APT34, aka OilRig, has recently escalated its activities with new campaigns targeting government and critical infrastructure entities in the United Arab Emirates and the Gulf region. In these attacks, spotted by Trend Micro researchers, OilRig deployed a novel backdoor, targeting Microsoft Exchange servers to steal credentials, and also exploited the Windows CVE-2024-30088 flaw to elevate their…
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Blog
7 Proven Ways to Elevate Your Contact Center Experience
Customers want to be able to reach you on their terms, preferably as fast as possible. Improving the contact center experience gets you closer to meeting that expectation. Making it easy for customers to find what they need isn’t as complicated as it sounds. There’s no mystery or strange arcane science to it — you can roll out all the…
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