Employer
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Blog
What to Do When Your Employer Shifts Your Pay From Salary to Hourly
You most likely get paid in one of two ways: a salary (a fixed amount of compensation paid out in regular intervals) or hourly (a wage per hour). About 55.7% of all workers in this country are paid hourly, meaning they qualify for overtime pay if they work more than 40 hours per week (salaried employees are “exempt” from this…
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Blog
7 Causes of Call Center Burnout Any Employer Can Address
Call center burnout is a real phenomenon that affects your most dedicated employees. The harder someone is willing to work, the greater the chances they eventually burn out. The mediocre-to-average employee? You don’t really have to worry about them burning out — they’re never going to work hard enough to be in danger. That’s the issue. Call center burnout affects…
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