Enterprises
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Hackers are using Microsoft 365 features to bombard enterprises with phishing emails – and they’ve already hit more than 70 organizations
Security experts have warned of a new phishing campaign which exploits Microsoft’s 365’s Direct Send feature to steal credentials – and they’ve already hit more than 70 organizations. Direct Send is a feature in Exchange Online that allows devices and applications to send emails within a Microsoft 365 tenant. It uses a smart host with a format like “tenantname.mail.protection.outlook.com“. Intended…
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TikTok-style bite-sized videos are invading enterprises – Computerworld
Many employees would rather view short videos that summarize a document or meeting, analysts said. As a result, employees themselves are becoming digital creators using new AI-driven video generation and editing tools. Software from companies like Atlassian, Google, and Synthesia can dynamically create videos for use in presentations, to bolster communications with employees, or to train workers. The tools can…
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‘Digital first, but not digital only’: Customer service workers were first on the AI chopping block – but half of enterprises are now backtracking amid a torrent of consumer complaints and poor returns on AI
Customer service workers were among the first on the AI chopping block, but now some enterprises are backtracking amidst a consumer backlash and concerns over quality. Analysis from Gartner earlier this month found that human workers will remain an essential component for customer service activities despite the sharpened focus on AI adoption in this domain. The consultancy said half of…
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AI-generated code is in vogue: Developers are now packing codebases with automated code – but they’re overlooking security and leaving enterprises open to huge risks
Nearly half of developers using AI to support operations say their codebases are now largely AI-generated, new research shows. A survey from Cloudsmith found 42% of developers admitted to having AI-filled codebases, with respondents noting that the use of AI has helped them markedly improve productivity and efficiency. Yet despite the influx of AI-generated code, long-standing best practices are being…
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Enterprises are worried about agentic AI security risks – Gartner says the answer is just adding more AI agents
With enterprises ramping up the use of AI agents, new research suggests many might turn to the technology itself to establish guardrails. Analysis from Gartner shows ‘guardian agents’ will account for anywhere between 10 to 15% of the broader agentic AI market by 2030. These agents are designed specifically to support and mediate interactions with AI agents, the consultancy explained.…
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Cloud breaches are surging, but enterprises aren’t quick enough to react
Cloud breaches are going undetected for hours or days, according to new research, with security workers pinning blunders on ‘alert fatigue’, fragmented tools, and clunky legacy applications. While nearly two-thirds of organizations suffered a cloud security incident in the past year, only 9% were detected within the first hour, according to Check Point’s 2025 Cloud Security Report. Notably, researchers found…
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Enterprises are keen on cloud repatriation – but not for all workloads
So long, public cloud, a whopping 97% of surveyed companies say they plan to ditch the public cloud in favour of in-house infrastructure. The growing trend of cloud repatriation doesn’t mean the end of the public cloud, however, as most of those companies aren’t shifting every workload over, just a few specific ones. Node4 surveyed 601 executives at mid-market firms…
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Enterprises want to tackle technical debt, but they’re caught in a vicious ‘legacy dependency’ cycle – and it’s costing them customers
Technical debt has been a long-running problem for enterprises, and with big money AI adoption projects on the line, the stakes have never been higher. That’s according to a survey conducted by Savanta on behalf of Pegasystems, which found more than two-thirds (68%) of respondents said legacy systems and applications are hampering their ability to embrace new technologies. Tackling technical…
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Why enterprises should use small language models – Computerworld
Small is beautiful The all-conquering rise of AI in the enterprise has seen much use of LLMs (large-language models). This week on InfoWorld we wrote about LiteLLM: an open-source gateway for unified LLM access that allows developers to integrate a diverse range of LLM models as if they were calling OpenAI’s API, with support for fallbacks, budgets, rate limits, and…
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Hackers are abusing Microsoft email notifications to target enterprises
Windows users are being warned to look out for a scam delivered via emails from a genuine Microsoft address. According to Kaspersky, threat actors have been able to insert their own text into genuine thank-you messages sent by Microsoft 365 to its new business subscribers, from the legitimate microsoft-noreply@microsoft.com address. “One would be hard-pressed to imagine an email address with…
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