Focused

  • Blog

    Jeff Bezos is no longer relentlessly focused on customer satisfaction

    The fallout from the non-endorsement of Kamala Harris at The Washington Post is here: more than 200,000 canceled subscriptions, NPR reports. This is about 8 percent of the paid subscriber base, and the number of cancellations is still growing. To put that in perspective, in an Oct. 15th story about Post CEO Will Lewis’s strategy to get more paying subscribers,…

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  • Blog

    Disable Focused Inbox on any version of Outlook

    To turn off Focused Inbox in Outlook from Microsoft 365, 2021, or 2019, click the “View” tab and click to clear the “Show Focused Inbox” option. On the new Outlook app for Windows 11, select the account, open Settings > Mail > Layout, select the account, choose the “Don’t sort my messages” option, and click “Save.” On Outlook web, open Settings…

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