GenAI
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Blog
Will genAI kill the help desk and other IT jobs? – Computerworld
Organizations are using AI to automate a wide range of business process, including paying suppliers, invoicing, procurement, financial reporting, and optimizing facilities utilization, according to Duke University finance professor John Graham, academic director of the survey. “This is on top of companies using ChatGPT to generate creative ideas and to draft job descriptions, contracts, marketing plans, and press releases,” Graham…
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GenAI vendors’ self-destructive habit of overpromising – Computerworld
On top of that, Apple Intelligence will grab as much as 2GB of RAM, which means users will either need more RAM than they want or deal with performance slowdowns in other iPhone functions. Then there’s the potential drag on battery performance which, again, threatens to undermine everything else on the device. Bottom line: Not only will this initial rollout…
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GenAI could make the Apple Watch a powerful healthcare tool – Computerworld
Generative AI (genAI) features added to an existing Apple Watch health app may light the path toward personalized and data-led healthcare for patients with Parkinson’s disease. The StrivePD app is made by Rune Labs, a California-based entity focused on delivering next-generation care for people with neurological disorders. StrivePD has been enhanced with new genAI-created clinical reporting tools that provide in-depth data on a…
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Adobe adds Workfront Planning tool with genAI assistant – Computerworld
In each Workfront Planning workspace, users select “records” that correspond to marketing plans, campaigns, activities, and more — and users can create their own record types. There are different ways to visualize campaigns in the tool. A timeline view displays connected records such as campaigns in a chronological format, while a table view highlights more in-depth information, with details on…
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Want genAI to deliver benefits? You have a lot of work to do first. – Computerworld
Clean your data: As I noted recently about Agentic RAG strategies, many enterprises suffer from terrible data. It’s out-of-date, error-ridden, obtained from dubious sources, and might unintentionally contain sensitive data (including PII and health data) that is not supposed to be there. No genAI magic can ever work if the data foundation is a mess. Have your team generate pristine data and your AI…
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I’ve got the genAI blues – Computerworld
I wish generative AI (genAI) tools were truly useful. They’re not. I keep tinkering with the programs — ChatGPT, Meta AI, Gemini, etc., etc. Mind you, they look useful if you don’t know any better. Their answers sound plausible. But if you look closer, even if you forgive them for their hallucinations — that is, lies — you’ll see all…
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GenAI compliance is an oxymoron. Ways to make the best of it – Computerworld
Keep humans in the loop Although having human employees be part of genAI workflows can slow operations down and therefore reduce the efficiency that was the reason for using genAI in the first place, Taylor said sometimes a little spot checking by a human can be effective. He cited the example of a chatbot that told an Air Canada customer…
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