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I hate that this $220 coffee accessory is one of the best things I’ve ever used
I review countless home products, but rarely does a product stay in my mind like the Acaia Pearl S coffee scale. As Tom’s Guide’s resident coffee scales expert, I’m always sourcing, testing, and reviewing them, so I’ve rifled through proverbial stacks of coffee scales. But none quite build foundations and start living rent-free in my head like the Acaia Pearl…
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Meta is leaving its users to wade through hate and disinformation
Experts warn that Meta’s decision to end its third-party fact-checking program could allow disinformation and hate to fester online and permeate the real world. The company announced today that it’s phasing out a program launched in 2016 where it partners with independent fact-checkers around the world to identify and review misinformation across its social media platforms. Meta is replacing the program with…
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They Hate Me on Facebook Marketplace, But I Never Get Scammed
Key Takeaways Use Facebook Marketplace to reach more buyers and pay for ads for faster sales. Insist on in-person sales only to avoid scams related to shipping. Demand cash payments to prevent potential scams with electronic payment systems. I constantly have old gear and knicknacks to get rid of, and Facebook Marketplace is ideal to get some cash back fast.…
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So you introduced an AI chatbot for customers — here’s why they probably hate it
AI chatbots could be clogging up your customer care process, research suggests, with consumers going so far as to use ‘hacks’ to get around using automated customer service agents. ServiceNow’s Consumer Voice Report for 2024 found the litany of AI chat interfaces being used to replace human customer service representatives are frustrating consumers. ServiceNow surveyed 2,000 consumers across the UK,…
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