Impersonating

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Social Media Bots Are Impersonating Customer Service Travel Reps Now

Key Takeaways Scammers are impersonating airline representatives to trick customers into giving away personal information. Airlines will only reach out via official social media accounts, not individual accounts for representatives. Pay attention to the account handles, photos, join dates, and what they’re asking for. Don’t trust anything that seems off. There seems to have been a recent uptick in fake…