Issues
-
Blog
Windows 11 24H2 upgrades blocked on some PCs due to audio issues
Microsoft has added another Windows 11 24H2 upgrade block for systems with Dirac audio improvement software due to compatibility issues breaking sound output. This known issue only affects PCs with cridspapo.dll, and it causes applications to stop detecting audio devices connected to affected devices. “The incompatibility relates to the software component cridspapo.dll, which is part of these devices’ audio processing…
Read More » -
Blog
CISA issues new directive to bolster cloud security – and Microsoft was singled out
A new directive issued by the US Cybersecurity and Infrastructure Security Agency (CISA) has been met positively by industry experts who say it will bolster cloud security. Announced on 17 December, the directive will focus on safeguarding federal information and information systems. It requires federal civilian agencies to identify specific cloud tenants, implement assessment tools, and ensure that cloud environments…
Read More » -
Blog
NVIDIA shares fix for game performance issues with new NVIDIA App
Nvidia has shared a temporary fix for a known issue impacting systems running its recently unveiled NVIDIA App and causing gaming performance to drop by up to 15%. The company confirmed that these performance issues are triggered when the Game Filters option is enabled in the application and it recommends disabling it and restarting the game as a workaround. “We…
Read More » -
Blog
How IVR Analytics Fixes Call Flow Issues and Frees Up Agents
Interactive Voice Response (IVR) analytics is a practical approach to interpreting the data collected through IVR systems. It’s a tool that provides businesses with insights into customer interactions, preferences, and system performance. IVR analytics helps companies understand patterns and trends in customer behavior. It helps them identify inefficient call flows and customer service bottlenecks. Companies that use IVR analytics well…
Read More » -
Blog
Everything you need to know about the Microsoft outage, including fixes, updates, and lingering issues
Life is getting back to normal for users of Microsoft 365, Outlook, and Microsoft Teams after significant outages yesterday that affected users worldwide. Earlier this morning, Microsoft said it had restored functionality for all impacted services except Outlook on the web, and that it was monitoring and troubleshooting to fully recover. “We’re still addressing lingering issues with Outlook on the…
Read More » -
Blog
QNAP pulls buggy QTS firmware causing widespread NAS issues
QNAP has pulled a recently released firmware update after widespread customer reports that it’s breaking connectivity and, in some cases, locking users out of their devices. QTS 5.2.2.2950 build 20241114, the buggy firmware causing these issues, was released this Tuesday for a long list of QTS network-attached storage (NAS) models to patch multiple security vulnerabilities and fix various known issues.…
Read More » -
Blog
Microsoft pulls Exchange security updates over mail delivery issues
Microsoft has pulled the November 2024 Exchange security updates released during this month’s Patch Tuesday because of email delivery issues on servers using custom mail flow rules. The company announced it pulled the updates from Windows Update and the Download Center following widespread reports from admins saying that email had stopped flowing altogether. This issue affects customers using transport rules…
Read More » -
Blog
Apple Sued Over AirPods Pro Crackling Audio Issues
Apple is being sued over the crackling and static sounds and other audio quality issues plaguing its very first AirPods Pro model, released in 2019 and sold through September 2022. Shortly after the first AirPods Pro units arrived, early adopters flocked to social media to complain about static sounds, crackling, rattling, and popping—exacerbated when walking or running, sometimes causing loss…
Read More » -
Blog
Apple facing new lawsuit over AirPods Pro ‘crackling’ issues — here’s what we know
Remember the AirPods Pro Gen 1? They were the first Airpods to introduce ANC, and the first with silicon tips. Since then we’ve had two new models of AirPods Pro, With the AirPods Pro 2 and then the AirPods Pro 2 with USB-C. Today we’re going all the way back to the beginning though — and a potential lawsuit that…
Read More » -
Blog
Microsoft fixes bugs causing Windows Server 2025 blue screens, install issues
Microsoft has fixed several bugs that cause install, upgrade, and Blue Screen of Death (BSOD) issues on Windows Server 2025 devices with a high core count. The symptoms include Windows Server 2025 installation or upgrading processes failing or hanging, as well as server boot and restarts taking as much as three hours (or even more in some cases). Affected users…
Read More »