journey

  • Blog

    Understanding the Buyer’s Journey: A Comprehensive Guide

    A buyer journey is a sales process from the perspective of the customer. It refers to the buyer’s mindset when identifying their problem, comparing possible solutions, and making a purchasing decision. By understanding the flow through this purchasing process, sellers can engage appropriately and with the important information buyers want and need to make a purchase. 1 Pipedrive CRM Employees…

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  • Blog

    How Smart IVR Unlocks a Better Caller Journey

    Smart IVR refers to Interactive Voice Response (IVR) systems that can recognize and respond to human speech. Unlike traditional IVR — which relies on rigid menus and keypad inputs — smart IVR can interpret spoken language, ask clarifying questions, and adapt its responses based on customer needs. This creates a smoother, faster experience that leaves callers more satisfied and businesses…

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  • Blog

    HPE’s AI and supercomputing journey continues with new Cray and Slingshot hardware

    Hewlett Packard Enterprise (HPE) is once again flexing its high performance computing muscles with three new pieces of Cray Supercomputing hardware and a new Slingshot interconnect. The launch is being tipped as an end-to-end portfolio for high performance computing setups and includes a compute blade, accelerator blade, storage system, and interconnect. All of this is supplemented by new software that…

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