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Judge rules Sirius XM’s annoying cancellation process is illegal
A New York judge has determined that Sirius XM’s “long and burdensome” cancellation process is illegal. In a ruling on Thursday, Judge Lyle Frank found Sirius XM violates a federal law that requires companies to make it easy to cancel a subscription. The decision comes nearly one year after New York Attorney General Leticia James sued Sirius XM over claims…
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5 Key Call Center Software Features + How to Judge Them
Many call center software features have no major impact on performance. Only a select few capabilities separate top vendors from the rest, and those are the ones to focus on. In this guide, we’ll break down the five essential features that define effective call center software — covering everything from must-have communication tools to analytics that drive real insights. We’ll…
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Judge declines to block Musk’s $1 million voter giveaways
Elon Musk’s America PAC can move forward with its $1 million giveaways to voters after a Philadelphia judge declined an emergency petition from District Attorney Larry Krasner to block them. Krasner accused the PAC of running an illegal lottery and deceptively marketing the prize selections as random, even though “multiple winners that have been selected are individuals who have shown…
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