migration
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Blog
5 Steps In Every Successful Contact Center Migration Plan
Contact center migration is the process of moving from on-site infrastructure to a cloud-based system, including software, data, and services. This shift allows companies to offer secure communication for remote teams with less complexity compared to traditional on-premises setups. A cloud or virtual contact center provides cost savings, scalability, and improved reliability, making it an ideal choice for businesses aiming…
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Blog
Embracing cloud migration at scale
To fully embrace the benefits of the cloud, businesses have to distribute existing workloads across hybrid and/or multi-cloud environments. While the benefits of this digital transformation are undeniable, it’s not a process without its challenges. This can be particularly true for firms with sprawling environments, perhaps as the result of mergers and acquisitions over the years, or those looking to…
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Blog
Companies “wary” of Windows 11 migration challenges as Windows 10 EOL draws closer
Most businesses are lagging on Windows 11 migrations, with a study from ControlUp showing that over three-quarters (82%) of devices are still not running on the latest operating system (OS). This is despite the impending Windows 10 end of life (EOL) slated for late 2025. Following this point, organizations can only pay for three years of updates before the OS…
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