Monitoring
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Blog
Workplace monitoring is still out of control – employees are stressed out, dejected, and rebelling against surveillance tools by using ‘mouse jigglers’
One-in-five workers is now being monitored by an activity tracker, new research shows, and it’s not doing much for employee morale. Tracked employees are 73% more likely to distrust their employer and twice as likely to be job-hunting as those who aren’t tracked, according to analysis from Software Finder. Meanwhile, three-quarters of workers whose location isn’t tracked say they’d be…
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The Best Network Monitoring Tools of 2024
What are network monitoring tools? There are four types of network monitoring systems, but only two are usually categorized under the term “network monitoring.” These are network device monitoring and network traffic monitoring. The other two are availability monitoring, which uses Ping to test whether a device, endpoint, or website is available, and security monitoring, which can include network scanning. …
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The Best Network Monitoring For MSPs of 2024
What is network monitoring? Network monitoring constantly checks the network’s activities and network equipment performance. The most important factors to look out for are device failure or overloading. A network device monitor repeatedly polls the network, receiving reports from device agents. The device agents constantly scan the devices that host them, keeping their reports up to date and ready to…
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The Best Network Monitoring Solutions of 2024
What is network monitoring? Network monitoring is the practice of scanning for network devices and recording their statuses. You might also encounter bandwidth analyzers, another network monitoring system type. These services extract network traffic statistics from switches and routers and look out for throughput volumes that rise too high for switch interfaces to handle. Network monitoring is an important task…
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The Best Real Time Network Monitoring Tools of 2024
What is real-time network monitoring? Real-time monitoring tools aim to spot network failure quickly. Here are two types of problems to look for and they are not all covered by the same tool in the package list of some providers. A network performance monitor, otherwise known as a network device monitor, scans network equipment to ensure that they are not…
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The Best Network Monitoring With A Free Trial of 2024
What is network monitoring? There are many types of network monitoring tools. They all scan the network and look for different types of data. The most frequently encountered type of network monitor is the network performance monitor, also known as a network device monitor. This scans all devices repeatedly and can maintain a network inventory and topology map as well…
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Call Center Quality Monitoring: Real-Time vs Post-Call
Consistent, high-quality customer service is a key element of a high-performing call center. The best way to ensure this is through call center quality monitoring. With it, you’ll gain insights into agent performance and improvement opportunities, thus helping you work toward a higher-quality bar overall. Types of call center quality monitoring It’s possible to measure call center quality at different…
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