MSPs
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Blog
Elevating compliance standards for MSPs in 2025
Cybersecurity is set to undergo significant changes in the coming years with a raft of new regulations set to come into effect in 2025. To name just a few, the EU is introducing new cybersecurity regulations in late 2024 and 2025. The Network and Information Security Directive (NIS2) takes effect in October 2024, requiring businesses to strengthen threat management and…
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How MSPs can manage their revenue better
Managed service providers (MSPs) provide essential IT and technology services in a fast-growing market. Many smaller and medium-sized companies in particular have come to rely heavily on their MSP partner, who is fundamental to how they run and secure their business. In fact, a recently published report from Grand View Research underlined the increasing reliance on managed services, forecasting a…
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The Best Network Monitoring For MSPs of 2024
What is network monitoring? Network monitoring constantly checks the network’s activities and network equipment performance. The most important factors to look out for are device failure or overloading. A network device monitor repeatedly polls the network, receiving reports from device agents. The device agents constantly scan the devices that host them, keeping their reports up to date and ready to…
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The Best RMM Tools For MSPs of 2024
What is an RMM? An RMM is a package of tools that perform remote monitoring and management – which is what “RMM” stands for. An RMM includes automation for IT asset management, which includes a monitoring service that will identify performance problems and generate alerts accordingly. The package should also provide task automation for software deployment and updating duties. The…
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Volt Typhoon Hackers Exploit Zero-Day Vulnerability in Versa Director Servers Used by MSPs, ISPs
Volt Typhoon, a Chinese state-sponsored hacking group, has been caught exploiting a zero-day vulnerability in Versa Director servers, used by managed service providers and internet service providers. CVE-2024-39717 was added to CISA’s “Known Exploited Vulnerabilities Catalog” on Aug. 23 after Lumen Technologies discovered its active exploitation. Data from Censys shows that there are 163 devices in the U.S., Philippines, Shanghai,…
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Why MSPs are switching their focus to cybersecurity solutions
Managed service providers (MSPs) are increasingly expected to both manage and protect customers’ IT infrastructure, according to the latest data from SMB security solutions provider CyberSmart. Conducted by OnePoll in spring 2024, the survey quizzed 250 senior leaders at UK-based MSPs and found that almost two thirds (65%) of customers expected their provider to either manage their cybersecurity infrastructure –…
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