musthave
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7 Signs a Multi Level IVR Is a Must-Have for Your Callers
Interactive Voice Response (IVR) allows callers to interact with a phone system through pre-recorded voice prompts and touch-tone selections. It’s commonly used in call centers to automate call routing and provide customers with self-service options, such as checking account balances or troubleshooting issues without speaking to an agent. IVR levels refer to the number of menu layers a caller can…
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5 Reasons a Stateful Firewall Is a Must-Have for Business
A stateful firewall is capable of tracking the state of active connections between devices on the network. It logs when devices are requesting data, sending data, or closing the connection. With this context, a stateful firewall knows whether incoming data is part of an established, legitimate session or if it’s an unsolicited request that needs to be blocked. This allows…
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22 must-have Android widgets for busy professionals – Computerworld
8. Hurry Day Countdown & Reminder Got an important deadline on the horizon — or maybe an upcoming company trip? The delightfully simple Hurry Day Countdown app does one thing and does it well: It lets you create eye-catching countdown widgets for specific events and then keep an eye on exactly how long is left before the moment arrives. All…
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