Outbound

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    An Outbound Dialer Will Help You Win the Numbers Game

    An outbound dialer is software that automates and manages outgoing phone calls. It dials from a list of phone numbers and connects an agent if and when someone picks up. By automating the dialing process, they’re able to reduce repetitive manual tasks. This is a big deal when call center agents are making hundreds of calls a day. Implemented well,…

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