Peak
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Blog
How to check your iPhone’s battery health, peak performance & optimized charging
Did you know that your iPhone automatically manages its performance to prevent unexpected shutdowns? This system is known as Peak Performance Capability, and it first made headlines back in late 2017, when it sparked controversy among users and tech experts. Apple responded to the backlash by adding detailed battery health information and controls in iOS 11.3. Today, you can view…
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Blog
5 Call Queue Management Tips to Survive Peak Hour Traffic
Periods of heavier-than-usual call traffic are inevitable for any type of call center. If you can handle call queue management effectively, it presents an opportunity for your team to strengthen customer relationships and relish the achievement of a job well done. If not, peak calling hours can become stressful communication choke points that lead to high customer churn and rampant…
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