receptionist

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RingCentral wants to give every enterprise an ‘AI receptionist’

RingCentral has released a new generative AI tool designed to perform the job of a receptionist, the firm has revealed. The tool, dubbed ‘AI receptionist (AIR)’ will automatically answer front desk calls from customers and transfer them to the correct departments or areas of the company. Using ‘smart call routing,’ the tool can connect callers to the right place based…