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Blog
Yes, a Multichannel Contact Center CAN Replace a Dozen Apps
Accommodating your customers’ communication preferences is important, especially as your business grows. This means supporting them via social media, website forms, live chat, SMS, traditional phone support, and any other channels they may use. Going after the wrong channels or using the wrong approach can be costly and difficult to manage. This is true for supervisors, admins, and agents alike.…
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Household Cleaning Tools: How to Clean and When to Replace
You can imagine my surprise when Diana Ciechorska, general manager at Park Slope Cleaning, a commercial and industrial cleaning service in New York and Miami, said kitchen sponges need to be replaced every one to two weeks. “They come into frequent contact with food particles and moisture, which can lead to bacterial buildup.” Mause Ramirez, owner of MCS Cleaning Services…
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How soon will AI PCs replace traditional PCs in the enterprise? – Computerworld
With AI hardware built-in, he pointed out, users can run complex algorithms such as image recognition or natural language processing (NLP) locally, providing better speed, security, and the convenience of offline processing. Still, “while AI PCs are exciting, they may not become the norm as quickly as some predict,” said Hasan. Challenges include the high cost of integrating AI chips,…
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Windows App doesn’t replace the Remote Desktop app for Windows PCs, only for Apple and Android users
The Windows App replaces the Remote Desktop app for macOS, iOS, iPadOS, and Android. Windows 11 is getting the Windows App but doesn’t replace the Remote Desktop app for regular users. Microsoft has a new “Windows App” program that replaces the “Remote Desktop” app on Windows 11, 10, macOS, iOS, iPadOS, and Android devices (preview). However, many users are getting…
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You don’t need to replace your AirPods Max to get a splash of the new colors
If you’re envious of the new AirPods Max colors but don’t think a switch from Apple’s proprietary Lightning port to USB-C is enough reason to upgrade, you can now buy replacement ear cushions in the new colorways that are still compatible with the original version of the headphones, as MacRumors discovered. Apple is still selling replacement ear cushions matching the…
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Ford and Lincoln SUVs and Trucks Recalled to Replace Engines
Vehicles Recalled • Ford Bronco SUVs manufactured between May 1, 2021, and Oct. 30, 2021. • Ford F-150 pickup trucks manufactured between May 1, 2021, and Oct. 31, 2021. • Ford Edge SUVs manufactured between May 10, 2021, and Oct. 29, 2021. • Ford Explorer SUVs manufactured between June 7, 2021, and Oct. 31, 2021. • Lincoln Nautilus SUVs manufactured between May 10, 2021, and…
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Apple Account will replace Apple ID this fall — what you need to know
Next month, we will see Apple’s biggest software update in recent memory, including a surprising change to Apple ID. This fall will see the release of iOS 18, iPadOS 18 and macOS Sequoia all of which come with a wealth of new features. However, one lesser-known change will see Apple ID renamed “Apple Account.” This change will apply across Apple…
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The Navimow i110N robot lawn mower might just replace your landscapers
My uncle recently found himself in a bit of a pickle with a knee surgery keeping him from mowing the lawn and his son back at school unable to help. As a former landscaper, he couldn’t stomach the thought of paying $60 per week for a local crew to cut his yard. They’ve proven time and time again to rush…
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