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HP’s new remote support service can even resurrect unbootable PCs – Computerworld

An unbootable PC is every remote worker’s nightmare. It usually means they need hands-on support that they’re not likely to find in their home office or neighborhood Starbucks. Now there’s hope that even that catastrophe can be corrected remotely. At its Imagine event in Palo Alto, California on Tuesday, HP announced what it calls the industry’s first out-of-band diagnostics and…