satisfaction
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Owner Satisfaction: The Most-Loved Car Models
When it comes to buying a new car, Consumer Reports members have told us that a low price or a luxury badge doesn’t automatically translate into happiness. Some models that you might expect to put a smile on an owner’s face actually make them frown—or worse. The models that top the owner satisfaction ratings deliver on the manufacturer’s promises of…
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Jeff Bezos is no longer relentlessly focused on customer satisfaction
The fallout from the non-endorsement of Kamala Harris at The Washington Post is here: more than 200,000 canceled subscriptions, NPR reports. This is about 8 percent of the paid subscriber base, and the number of cancellations is still growing. To put that in perspective, in an Oct. 15th story about Post CEO Will Lewis’s strategy to get more paying subscribers,…
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