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Houston home healthcare service notifies 22K people of data breach that compromised SSNs, credit cards, and medical info
Houston home healthcare company In-Home Attendant Services yesterday confirmed it notified 22,100 people about an October 2024 data breach that compromised the following personal info: Names Social Security numbers Government-issued ID number (e.g. driver’s license, passport) Financial account numbers Credit and debit card numbers Medical info Health insurance info Dates of birth Mailing addresses “Other” info In-Home Attendant Services on…
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How to Speak With a Real Person at Home Depot Customer Service
The holiday shopping season has unofficially started, with early deals rolling in from many retailers already, including Home Depot’s BOGO deals. As is often the case, issues will arise, and speaking with a live agent (instead of a machine) can make resolving any issues or questions much easier. Here is the best way to get in contact with a customer…
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The Pros and Cons of Apple Pay Later, Apple’s Buy Now, Pay Later Service
Last year Apple introduced its own take on “buy now, pay later” (BNPL), Apple Pay Later. The name is a play on Apple’s existing mobile payment service, combined with the “pay later” appeal of BNPL financing. Using Apple Pay Later is essentially taking out a loan, like any BNPL service. So how exactly does Apple Pay Later work, and what…
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How to Contact Amazon Customer Service and Talk to a Real Person
We may earn a commission from links on this page. Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone. As you probably already know from trying to contact someone on Amazon’s “Contact Us”…
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SAP launches sovereign cloud service for UK customers
SAP has announced new sovereign cloud capabilities in the UK, meaning customers will now be able to process data entirely within the borders of the country. The offering is now fully operational and available to customers, SAP said in a statement, and is designed to meet the highest standards of data residency, security, and compliance within the UK. It’s targeted…
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Max Is the Latest Streaming Service to Target Password Sharing
Following similar crackdowns from Netflix and Disney+, Max (formerly HBO Max) has announced its intentions to stop you from freely sharing passwords across households. In an earnings call Thursday, company Chief Financial Officer Gunnar Wiedenfels said the move would start with “very soft messaging” over the next few months before getting more serious heading into 2025 and 2026. That at…
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Why ‘space as a service’ is helping businesses meet worker demands – even as tech execs push ‘return to office’
Businesses have made seismic shifts in how they organize their workforces throughout the 2020s so far. A hybrid approach that enables flexible working has also allowed firms to foster higher levels of well-being and mental health support for their workers and technology, of course, has been essential for enabling these new ways of working. Where and how work is now…
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Cisco’s new AI agents and assistants aim to ease customer service headaches – Computerworld
Webex AI Agent, available in early 2025, will bring together conversational intelligence with generative AI to help improve self-service. Dhingra pointed out that, while customers want self-service, 55% avoid it because they find it “rigid and unhelpful.” Existing AI bots “tend to be scripted, robotic, quite limited in what they can do,” said Dhingra. The AI Agent platform will include…
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Don’t Have Hours to Read Terms of Service? Here’s How to Cut Down the Time
I don’t ever read the entire Terms of Service—it takes too long, and all the legal jargon makes my head spin. Despite that, I still know what I’m agreeing to before I click accept. Here’s how I do it. Search for Key Terms Terms of Service are legal documents. They are written very formally with lots of legal jargon—that’s why…
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Run a business? Then you need to join this Apple service – Computerworld
Branded Mail: Businesses can display their brand name and logo in emails to customers, so they become more visible in Mail. Business users can sign up today, and the service will go live with the release of iOS 18.2. Tap to Pay: The brand name and logo can also be made visible when accepting payments through Tap to Pay on iPhone, so…
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