Service

  • Blog

    The Tech Feud That Could Shape the Next Frontier of Mobile Service

    Image: John Gress Media Inc, Shutterstock / John Gress Media Inc Apple is seeking to eliminate cell phone dead spots though expanded satellites, but Elon Musk’s Starlink won’t let that happen without a fight, according to an exclusive report from The Wall Street Journal. Sources who spoke to WSJ say SpaceX is now putting pressure on U.S. federal regulators to…

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  • Blog

    Is the IT service desk dying out?

    When something goes wrong with IT at work, chances are you’ll be asked to submit a service ticket. This is a tale as old as time – see a problem, submit a ticket, wait for the service desk to come to your help. But all this could be set for change. Advances in technology have opened the door to software…

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  • Blog

    SD-WAN as a Service: Benefits and Challenges

    The evolution of networking technologies has led to the emergence of Software-Defined Wide Area Network (SD-WAN) as a transformative solution for modern enterprises. SD-WAN as a Service (SD-WANaaS) takes this a step further by offering SD-WAN capabilities through a cloud-based, subscription model. This approach provides organizations with the flexibility, scalability, and cost-efficiency needed to meet the demands of today’s dynamic…

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  • Blog

    Georgia community service organization suffers data breach that leaked SSNs and medical info

    Pineland Behavioral Health and Developmental Disabilities Community Service Board this week confirmed it notified an undisclosed number of people about a November 2024 data breach that leaked the following personal info: Names Social Security numbers Dates of birth Medical info including: Billing info Treatments Dates of service Diagnoses Medical records Guardians Ransomware gang Space Bears claimed responsibility for the breach…

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  • Blog

    Microsoft Trusted Signing service abused to code-sign malware

    Cybercriminals are abusing Microsoft’s Trusted Signing platform to code-sign malware executables with short-lived three-day certificates. Threat actors have long sought after code-signing certificates as they can be used to sign malware to appear like they are from a legitimate company. Signed malware also has the advantage of potentially bypassing security filters that would normally block unsigned executables, or at least treat…

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  • Blog

    Microsoft Trust Signing service abused to code-sign malware

    Cybercriminals are abusing Microsoft’s Trusted Signing platform to code-sign malware executables with short-lived three-day certificates. Threat actors have long sought after code-signing certificates as they can be used to sign malware to appear like they are from a legitimate company. Signed malware also has the advantage of potentially bypassing security filters that would normally block unsigned executables, or at least treat…

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  • Blog

    EU cracks down on Google’s search service – Computerworld

    The European Commission has concluded that Google’s search service violates the EU Digital Markets Act (DMA) by favoring its own products and services at the expense of competitors. The commission also considers the Google Play app store to be in breach of the DMA, partly because fees are too high and partly because developers are not allowed to steer consumers…

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  • Blog

    Collaborate IT becomes Vertiv Authorized Service Partner

    Digital infrastructure and continuity solutions provider, Vertiv, has announced a new Authorized Service Partner Program Agreement with Collaborate IT that will focus on IT monitoring and management. Headquartered in Bolton, Lancashire, Collaborate IT specializes in local data center, server room technology, and edge services across the UK and Ireland. Building on the pair’s existing relationship, the new agreement will combine…

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  • Blog

    Cisco’s AI agents for WebEx aim to improve customer service – Computerworld

    The Webex AI Agent, slated to be available at the end of this month, should make customer service calls smoother by using AI alongside human agents. The goal is to reduce wait times and use intelligent ways to resolve issues. According to Cisco, the Agent will allow companies to tackle complex real-time customer service queries by handling more dynamic conversations.…

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  • Blog

    Webshare Proxy Service Guide: Features & Setup

    Webshare Software is a reputable enterprise proxy service provider that helps businesses collect, aggregate, and analyze data on a global scale. Established in 2018 and headquartered in California, USA, Webshare processes over 650 billion unique data points monthly to maintain a secure and compliant proxy network. The company leverages AI and machine learning-driven real-time anti-fraud mechanisms to detect and prevent…

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