Times
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My water filtration kit for good times and the very bad
Access to water is always a concern when heading off the grid in my van — not when I’m home in Amsterdam, a city surrounded by the stuff. That certainty changed recently when government ministers began quietly prodding citizens to stock up on emergency supplies due to an increased risk of armed conflict and other regional unpleasantries. One recommendation, of…
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AI helped Google engineers cut code migration times in half
Google has significantly cut code migration times internally through the use of AI tools, a paper has revealed. Citing a growing interest in more bespoke large language model (LLM) uses, the paper’s authors explained that the purpose of the report was to share Google’s experience using AI in code migration. While it’s not a research paper in that the authors…
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AI coding tools aren’t the solution to the unfolding ‘developer crisis’ – teams think they can boost productivity and delivery times, but end up bogged down by manual remediation and unsafe code
Despite its efficiency benefits, AI code generation and similar solutions may not be the panacea to the ongoing ‘developer crisis’, new research warns. AI code generation tools may have helped increase velocity, but deployment errors mean devs are becoming increasingly bogged down in manual tasks remediating the systems’ various failings. A new report from Harness interviewed 500 engineering leaders and…
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This insane 240W power bank can charge a MacBook Pro from 0% to 100% or your iPhone 16 three times over
An important factor in any mobile device is battery life. Generally, the bigger the battery capacity, the longer smartphones, laptops, headphones and more last. Seeing a device enter low power mode is anxiety-inducing while you’re out and about, and that’s why we have power banks. But this Starship 240W Power Bank aims to change this in a big way. AOHi…
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SpyLoan Android malware on Google play installed 8 million times
A new set of 15 SpyLoan apps with over 8 million installs was discovered on Google Play, targeting primarily users from South America, Southeast Asia, and Africa. The apps were discovered by McAfee, a member of the ‘App Defense Alliance,’ and have now been removed from Android’s official app store. However, their presence on Google Play is indicative of the…
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New Windows 10 0x80073CFA fix requires installing WinAppSDK 3 times
Microsoft has shared a new method to fix a bug preventing app uninstalls or updates on Windows 10 for those unwilling to deploy this month’s preview update. As the company first acknowledged on Thursday, some users have been unable to update or uninstall packaged applications like Microsoft Teams and other third-party apps after receiving the WinAppSDK 1.6.2 package on their…
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Security incident recovery times are over 7 months on average
Organizations are taking almost a month longer to recover from cybersecurity incidents than they did a year ago, and 25% longer than expected, a Fastly survey has found. This year, businesses report taking an average of 7.3 months to recover from cybersecurity breaches, substantially more than their anticipated timeline of 5.9 months. And recovery times were even worse for companies…
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iPhones now auto-restart to block access to encrypted data after long idle times
Apple has added a new security feature with the iOS 18.1 update released last month to ensure that iPhones automatically reboot after long idle periods to re-encrypt data and make it harder to extract. While the company has yet to officially confirm this new “inactivity reboot” feature, law enforcement officers were the first to discover it after observing suspects’ iPhones…
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High Call Center Queuing Times? 5 Causes With Easy Fixes
Long hold times are one of the biggest sources of frustration for callers. Excessive call center queuing leads to abandoned calls, poor customer experience, and can even impact sales and loyalty. If your call center is plagued by high queue times, it’s crucial to identify and address the root causes. In this article, we’ll explore five common reasons behind lengthy…
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The Latest Call Center IVR Upgrades Are Slashing Wait Times
Interactive voice response (IVR) systems route calls and handle basic queries. Call center IVR systems are specialized versions designed for much higher call volumes. For many years, call center IVR systems were clunky and hard for end-users to modify on their own. Want to reroute a call path? Call the vendor and wait three months. Call center IVR systems today…
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