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What is a dumpster diving attack? Tips to keep your data safe
Picture this: A high-end Minneapolis medical clinic with state-of-the-art security systems and encrypted patient files. Yet in December 2023, the clinic hemorrhaged $375,000 in HIPAA fines. Their fatal flaw? Tossing physical patient records containing sensitive information into an unlocked dumpster. According to the HHS Office for Civil Rights, this simple mistake exposed over 8,700 patients’ most intimate medical details to…
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What is Sales Automation? Tips and Examples
Sales automation is a popular functionality offered by the top CRM software. It can be found throughout the average sales process, from lead generating and scoring to meeting scheduling and forecasting. Automating any and all of these workflows frees up time for sales reps so they can spend more of it actually engaging with customers and closing deals. Below, I…
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Top 10 Black Friday Shopping Tips for 2024
Whether you shop sales now or wait for Thanksgiving and Black Friday, you’ll find that many of those deals masquerading as fantastic bargains aren’t always as good as they look, and it’s easy to be fooled if you’re not careful. No worries—Consumer Reports has been tracking Black Friday deals for years, and we know all the tricks. Our top 10…
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These 6 Tips Could Help Fix Slow Wi-Fi on Your Windows PC
Are you experiencing slower-than-expected Wi-Fi speeds on your Windows PC compared to what your plan should deliver? If so, these tips might help you fix slow Wi-Fi on your Windows PC. Adjust the Router Location When a technician installs a router, they often place it along a wall near the power supply, typically in one of the far corners of…
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Smart Road Tips for Halloween Safety
About half of traffic deaths overall occur either in the dark or at dawn or dusk, says the Insurance Institute for Highway Safety. “Driving at night is three times as risky as driving during the day,” says Matthew Brumbelow, a senior research engineer at the IIHS. The holiday should serve as a reminder to motorists and pedestrians alike about the…
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8 Tips to Organize Apps on Your Android Phone
Over time, as you install more apps, your Android phone starts to become cluttered. There are a few things you can do to better organize installed apps on your phone and make it easier for yourself to find what you’re looking for. The exact steps to follow in each method vary by the phone model you use. The following guide…
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9 Cold Calling Tips That Close Deals Like Clockwork
I understand why some people are too afraid to make cold calls — it’s hard, grindy work, with lots of rejection. Fine. I agree. But those are also the reasons why people who are good at cold calling are so valuable. A successful cold call converts contact information into a lead, meeting, demo, sale, or a new business relationship. It…
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Fax Not Going Through? Here Are 7 Tips to Make it Send
It’s frustrating when a fax won’t go through — the good news is, there are plenty of simple troubleshooting steps you can try to get things working. These tips can help you solve some of the most common transmission issues with fax machines, online fax services, or trying to send a fax from your computer. Why is my fax not…
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9 Tips to Get Perfect Excel Printouts
Printing an Excel spreadsheet perfectly can sometimes be more difficult than creating it. Data could get cut off or move to a different page, which wastes your time and incurs extra costs for reprinting. If you frequently encounter this issue, here are some tips to ensure you get it right the first time. 1 Adjust Page Layout and Orientation Excel…
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5 Call Queue Management Tips to Survive Peak Hour Traffic
Periods of heavier-than-usual call traffic are inevitable for any type of call center. If you can handle call queue management effectively, it presents an opportunity for your team to strengthen customer relationships and relish the achievement of a job well done. If not, peak calling hours can become stressful communication choke points that lead to high customer churn and rampant…
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