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Worldwide UC&C revenues to hit $69.1B mark this year, IDC projects – Computerworld

Some companies, like Cisco and Zoom, are including AI features in all their paid subscription plans, and others, like Microsoft, are charging separately for Copilot, he said. Gera said, “it is important to note, though, that the value proposition for these organizations varies, as Microsoft’s Copilot takes a more holistic approach by covering many office productivity applications in addition to…