workers
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Gen Z workers are leading the charge on AI in the workplace – but they’re still skeptical about the hype
Gen Z staff want AI at work, but they’re not completely buying the hype surrounding the technology. That’s according to a study from workforce management solutions company UKG, which found that 84% of all US employees surveyed want AI to handle some of their tasks. Nine-in-ten Gen Z employees believe AI could save them time during the day, versus three-quarters…
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North Korean IT workers: The growing threat
In July last year, security firm KnowBe4’s systems detected unusual activity on a recently-hired software engineer’s account. As the firm’s security team deepened their investigation, they began to suspect the threat was coming from a malicious insider, linked to a nation state. When the attacker went dark and began to manipulate session history files and execute unauthorized software, KnowBe4’s security…
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Google CEO Sundar Pichai is unfazed by AI job cuts — workers might not share the same optimism
Google CEO Sundar Pichai doesn’t appear concerned about the prospect of AI-related job losses despite growing fears over a looming onslaught of workforce cuts. Speaking in an interview with Bloomberg earlier this month, Pichai said that growing AI adoption rates will be a net positive for the industry and enable the tech giant to grow its workforce long-term, rather than…
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‘Digital first, but not digital only’: Customer service workers were first on the AI chopping block – but half of enterprises are now backtracking amid a torrent of consumer complaints and poor returns on AI
Customer service workers were among the first on the AI chopping block, but now some enterprises are backtracking amidst a consumer backlash and concerns over quality. Analysis from Gartner earlier this month found that human workers will remain an essential component for customer service activities despite the sharpened focus on AI adoption in this domain. The consultancy said half of…
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Intel makes high-level hires while factory workers are warned of layoffs
As part of efforts to turn around Intel’s fortunes, the company made a series of senior engineering appointments. CEO Lip-Bu Tan is looking to focus on customer relationships and shore up the company’s foundry business, cutting staff and reorganizing top management. And as part of its plans to become a more engineering-focused company, Intel has now hired three chip industry…
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How US employers can protect immigrant tech workers – Computerworld
“Sudden policy changes and heightened border security could bar re-entry. So if you leave, you might have trouble coming back, [even] if you’ve already been here and have had no problems whatsoever,” he says. This climate of uncertainty can understandably cause anxiety, not just for foreign workers, but also for teammates who rely on them and have formed friendships with…
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CEOs think workers are becoming hostile to AI tools, but they’re pushing ahead with adoption anyway
Nearly half of CEOs believe their employees are becoming openly hostile to AI tools, but it’s not slowing down adoption rates. That’s according to a survey by tech services company Kyndryl, which polled 1,000 executives to unpick how ready workforces were for the arrival of AI. One of the key findings was that 45% of CEOs think that most of…
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QA workers at ZeniMax reach tentative contract agreement
The over 300 quality assurance workers of the ZeniMax Workers United-CWA union have reached a tentative contract agreement with Microsoft. It is the first contract agreement at Microsoft since the concerted effort to unionize the video game industry began roughly four years ago. “This is a monumental victory for all current video game workers and for those that come after,”…
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Number of US workers with side hustles reaches all-time high as economic worries rise – Computerworld
JobLeads analyzed data from the Online Labour Observatory and the World Bank Group to reveal the countries dominating online gig work. The United States is leading in the number of online freelancers, with 28% of the global online freelance market. Software and tech roles dominate in the US, representing 36.4% of freelancers, followed by creative/multimedia (21.1%) and clerical/data entry jobs (18.2%). Emily Rose McRae, a…
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‘Employees aren’t having it’: European workers are pushing back on the US-style ‘always on’ work culture – many are worried about the rise of ‘hustle culture’ and a third would quit if forced back to the office
European workers are looking warily across the Atlantic, worried that US corporate culture could start creeping in across the region. More than eight-in-ten employees across the UK, France, Germany, Italy, and Spain told careers site Zety that high-pressure US work environments, highlighted by figures such as Elon Musk, could start influencing their own workplace. A third said they’d start looking…
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