Workflow
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Blog
Asana’s Workflow Gallery now offers AI-automated templates — and agents – Computerworld
The tools can be integrated into products from Salesforce and ServiceNow, both of which focus heavily on specific sectors that include sales and IT management, while Asana brings in a crossover appeal across processes. “We find that our customers are using Asana for the initiatives that require cross-functional coordination,” Chin said. Companies of all sizes and verticals are looking at using…
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Blog
6 Ways to Automate Key Elements of a Call Center Workflow
Most steps in a call center workflow are repeated thousands of times each day. That means any step you can eliminate or automate will translate into a huge productivity gain. In this post, we’ll cover a number of different strategies for automating elements of your call center workflow. Some methods involve new technology, others involve making more with what you…
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