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“We are really moving into a world now of managing humans and agents together”: Marc Benioff thinks today’s CEOs will be the last to have a fully human workforce – and he’s not the only big tech exec predicting the rise of a new AI workforce
Salesforce CEO Marc Benioff thinks current chief executives will be among the last to oversee an all-human workforce as the use of AI agents becomes more widespread. Benioff’s prediction came during a conversation with Axios at the World Economic Forum in Davos, Switzerland in January, where he referred to AI agents as “digital labor” capable of handling roles previously reserved…
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US Government sued after mass emails to federal workforce allegedly sent from insecure server – Computerworld
The OPM, of course, has form when it comes to data security. In 2015, it detected a huge data breach affecting 22.1 million employee records, including PII such as social security numbers. That led to Congressional hearings and several government reports that identified a depressing list of underlying causes. But with this history in mind, the idea that an unknown…
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AMD to cut 4% of workforce to prioritize AI chip expansion and rival Nvidia
However, on a deeper look, the Q3 results showed both strengths and challenges: while total revenue rose by 18% to $6.8 billion, gaming chip revenue plummeted 69% year-over-year, and embedded chip sales dropped 25%. In its recent earnings call, AMD CEO Lisa Su underscored that the data center and AI business is now pivotal to the company’s future, expecting a…
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Chip Design Program Empowers the Apple Workforce of Tomorrow
The U.S. has struggled with a worker shortage in semiconductor chip making, and even educating people about the field’s existence has proved challenging. In response, Apple and other companies have dedicated considerable money and time to addressing the skills gap and broken pipeline. Apple began the New Silicon Initiative, a series of grants to tech-focused universities nationwide, to develop more…
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Boeing is cutting 10 percent of its workforce
Team, Our business is in a difficult position, and it is hard to overstate the challenges we face together. Beyond navigating our current environment, restoring our company requires tough decisions and we will have to make structural changes to ensure we can stay competitive and deliver for our customers over the long term. We need to be clear-eyed about the…
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Cyber workforce growth slows as tight budgets hit hiring targets — and it’s going to create a more dangerous threat landscape and send burnout through the roof
Growth of the global cybersecurity workforce has slowed for the first time in six years, according to new research, while cyber threats show no signs of slowing. ISC2’s Cybersecurity Workforce Study found the global workforce amounted to 5.5 million people, marking a 0.1% year on year increase, whereas the labor pool had grown by as much as 8.7% year on…
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5 Proven Benefits of Contact Center Workforce Optimization
Contact center workforce optimization has two pillars: workforce management (WFM) and quality management (QM). WFM consists of forecasting, scheduling, and balancing workloads to ensure you have the right people in the right seats at any given time. QM means monitoring, analyzing, and improving agent performance. Without both, you’ll struggle to meet demand, let alone exceed customer expectations. Contact center workforce…
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Tech execs pushed for a return to the office – now they’re backtracking amid a workforce revolt, with only 3% of firms asking staff to return full-time
Return to office (RTO) mandates have become a recurring flashpoint between businesses and staff, but only a small number of firms are still asking employees to return to the office full-time, according to analysis from Flex Index. Where 8% of organizations were enforcing strict return to office (RTO) mandates that demanded full in-person attendance last year, just 3% are enforcing…
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