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    How to Write a Call Center Business Plan in 7 Steps

    Writing a call center business plan helps you stay organized and forces you to think through your business model, financials, and company structure. You’ll find boilerplate business plan templates and information just about anywhere. Fit Small Business has a great guide to help you get started with the basics. To keep things short and sweet, I’m going to focus on…

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  • Blog

    Gmail will now help you write an email on the web with AI

    Google is expanding “Help me write” to Gmail on the web, allowing users to whip up or tweak emails using Gemini AI. Just like on mobile, users will see a prompt to use the feature when opening a blank draft in Gmail. Google’s “Help me write” feature is only available to users who subscribe to Google One AI Premium or…

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  • Blog

    OpenAI confirms threat actors use ChatGPT to write malware

    OpenAI has disrupted over 20 malicious cyber operations abusing its AI-powered chatbot, ChatGPT, for debugging and developing malware, spreading misinformation, evading detection, and conducting spear-phishing attacks. The report, which focuses on operations since the beginning of the year, constitutes the first official confirmation that generative mainstream AI tools are used to enhance offensive cyber operations. The first signs of such…

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  • Blog

    You Can Now Write Reviews in Plex (and Silence Critic Reviews)

    You can now write reviews for movies, shows, seasons, and individual episodes in Plex. However, review visibility is currently limited to friends and mutuals. Community reviews show up alongside critic reviews on movie and show landing pages. They also appear on user profiles and in the activity feed. Reviews that contain spoilers can be marked as such by the reviewer,…

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