How to cancel an ExpressVPN subscription (and get a refund)

There are plenty of reasons why you might consider canceling your VPN subscription. Maybe you no longer need the added privacy for work or are exploring other options to secure your online activity. Some people find they’re not using the VPN as much as anticipated, while others might be facing budget concerns and looking to cut down on subscriptions.

Additionally, with so many new services and VPN providers entering the market, you might want to try a different option that better fits your needs. Understanding why you want to cancel can help ensure you make the best choice for your digital security and privacy.

How to cancel an ExpressVPN subscription

No matter your reason for canceling ExpressVPN—whether it’s budgeting, exploring other options, or simply not needing it as much anymore—we’ve got you covered.

Here’s a quick, step-by-step guide to help you cancel your subscription in just a few moments:

1. Go to ExpressVPN’s main page and log into your account.

2. Click on the Subscription tab from your Dashboard.

3. Scroll down until you reach Subscription details section and turn off Automatic renewal.

That’s it! Once you cancel your ExpressVPN subscription, you should see the Turn On Auto-Renewal button.

If you’re canceling within 30 days of starting your ExpressVPN subscription, don’t forget to contact ExpressVPN’s live chat support after you cancel. You can take advantage of their 30-day money-back guarantee and get a full refund by letting them know you’ve canceled. It’s a quick extra step that ensures you get your money back hassle-free!

You can still use ExpressVPN until the last day of your current subscription cycle.

Can I cancel my ExpressVPN subscription through the mobile app?

You can’t cancel your ExpressVPN subscription directly from the Android or iOS app. Instead, you must log into your ExpressVPN account using a web browser.

Once logged in, navigate to the “My Subscription” tab and tap the “Turn Off Automatic Renewal” button. You’ll soon see a “Your subscription has been canceled” message confirming that your ExpressVPN subscription has been successfully stopped.

How to get a refund on your ExpressVPN subscription

ExpressVPN offers a straightforward 30-day money-back guarantee on all subscription plans, whether short-term or long-term. If you’re not completely satisfied with the service, you can request a refund within the first 30 days—no questions asked. ExpressVPN stands by this policy, making it risk-free to try out their VPN service and ensuring peace of mind for new users.

However, there are two situations where the ExpressVPN refund policy doesn’t apply:

1. If you request a refund after the 30-day window, your request may not be eligible, so it’s important to act within the timeframe outlined by ExpressVPN’s refund policy.
2. If you subscribed to ExpressVPN through the Apple App Store (iTunes), ExpressVPN cannot issue a refund directly. In this case, you’ll need to contact Apple Support to request a refund, as Apple handles refunds for in-app purchases on its platform.

Top VPN alternatives to try after canceling your ExpressVPN subscription

Even if you decide to cancel ExpressVPN, using a VPN remains one of the best ways to protect your privacy online. A VPN prevents your ISP from seeing your browsing activity, meaning it can’t selectively throttle your internet speed based on your online activity.

Plus, with a VPN, apps and websites won’t be able to see your IP address, helping to shield you from targeted ads and unwanted tracking. Staying protected with a reliable VPN keeps your online experience faster, safer, and more private. Here are a few top VPN alternatives we recommend:

NordVPN – Fast speeds with tons of security features

NordVPN provides impressive, fast speeds for smooth HD and 4K streaming. Its performance remains consistent whether you connect to a nearby or far away server. This reliability makes it perfect for accessing content streaming libraries globally, even from restricted regions.

NordVPN also includes strong security features. Obfuscated servers hide your VPN usage, and a customizable kill switch can disable specific apps if the VPN connection drops. With a strict no-logs policy backed by independent audits, your data stays private. Using secure protocols like NordLynx, OpenVPN, and 256-bit encryption, NordVPN is easy to set up on multiple devices and supports up to 10 connections simultaneously.

Want to know the key differences between these two VPN market leaders? Read our ExpressVPN vs NordVPN comparison.

Surfshark – Budget-friendly VPN with unlimited connections

Surfshark offers blazing-fast speeds and stable performance, letting you stream movies and shows in 4K without buffering. In our tests, speeds remained consistent on nearby and distant servers, making it easy to enjoy smooth streaming from any location.

Privacy and security are at the forefront with Surfshark. Every server includes obfuscation, and the service follows an independently audited no-logs policy. For added safety, it has a kill switch that automatically cuts off internet access if the VPN disconnects. With AES-256-GCM and ChaCha20 encryption options, plus strong VPN protocols like WireGuard, OpenVPN, and IKEv2, Surfshark keeps your data secure across various devices. It also supports unlimited simultaneous connections, so all your devices can stay protected.

You can read how Surfshark compares to ExpressVPN in our dedicated article.

FAQs on canceling ExpressVPN and receiving a full refund

Have more questions about canceling your ExpressVPN subscription? Here are answers to the most common questions to help guide you through the process.