Microsoft has fixed a known issue that broke email and calendar drag-and-drop in classic Outlook after installing recent updates on Windows 24H2 systems.
According to Redmond, the updates that trigger these problems are the KB5050094 January 2025 preview cumulative update and the KB5051987 February 2025 security update.
“After installing the January 2025 Windows non-security preview update and subsequent updates on devices running Windows 11, version 24H2, you may find that you are not able to drag and drop emails or calendar items to folders in classic Outlook,” the company explains in a support document published one week ago.
In a Wednesday update, Microsoft added that the KB5052093 preview cumulative update for Windows 11 24H2, released this Tuesday, fixes this known issue.
Until the fix is rolled out to all users during next month’s Patch Tuesday, affected Outlook users who don’t want or can’t immediately install this month’s optional update can work around the issue with a temporary fix.
To do that, you’ll have to disable the Outlook “Optimize for compatibility” setting by:
- Select the File tab, then select Options.
- Under User interface options on the General tab, select the “Optimize for best appearance” option.
Since the beginning of the year, Microsoft has addressed other Outlook issues, including one that causes classic Outlook to crash when writing, replying to, or forwarding an email.
In January, the company rolled out a fix for another bug causing Classic Outlook and Microsoft 365 applications to crash on Windows Server 2016 or Windows Server 2019 systems.
In recent months, it shared temporary fixes for other known Outlook issues, including one that triggered Gmail sign-in issues for classic Outlook users and another that caused Outlook to crash after opening.
Starting with the February 2025 Windows security updates, Microsoft will also force install the new Outlook email client on Windows 10 devices. This move was announced in early January and initially tested with the KB5050081 non-security preview update.
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