Proton VPN not working with Disney Plus? A troubleshooting guide
Disney Plus is available in most countries, so you’re unlikely to have trouble accessing it regardless of location. The problem is that not every country can access the same content library. If you’re traveling abroad on vacation, then you can no longer access your home version of Disney+, which may mean certain TV shows and movies are no longer available to stream. This is why many streamers turn to using a VPN to watch Disney+.
With a VPN or Virtual Private Network, you can spoof your online location by connecting to a server back home. This can help you sidestep geographic restrictions on content such as those of Disney+. Streaming services are often geo-blocked to protect licensing agreements. Sadly, even the best Disney+ VPNs can encounter issues. With this troubleshooting guide, we’ll run through the common causes of problems so you can get Proton VPN working with Disney Plus.
Why isn’t Proton VPN working with Disney+?
The good news is that most of Disney’s content is available in all countries with access to Disney+. This is because Disney owns exclusive rights to many of its films and TV shows. However, some exceptions require Disney to implement measures to prevent this content from being accessed from specific locations.
Try to access your home version of Disney+ from overseas, and you’ll be automatically redirected to the local version. Proton VPN is one of the best VPNs for streaming Disney Plus, but you can still encounter occasional issues and error messages, including “Sorry, an unexpected error has occurred” or “Sorry, something went wrong. Please try again later”.
Here are the potential reasons why Proton VPN doesn’t work with Disney+:
- Disney+ has stored a cookie on your device that tells it your actual location
- You’re not connected to a server in a country in which Disney+ is available
- The VPN IP address you’ve been assigned has been blacklisted by Disney+
- Your device’s GPS location doesn’t match that of your VPN IP address
- You’re using an older version of the Proton VPN app and need to update it
- The VPN is leaking your actual IP address and true location to Disney+
- Split tunneling is activated, resulting in Disney+ bypassing the VPN’s connection
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How to fix Proton VPN not working with Disney Plus
Sometimes, getting a VPN to work with a streaming platform takes some trial and error. However, by following the step-by-step instructions listed below, you should be streaming Disney+ in no time.
Here’s how to fix Disney+ not working with Proton VPN:
- Check for updates within the Proton VPN app to ensure you’ve got the latest version of the VPN software.
- Clear your browser’s cache and cookies to help Disney+ forget your previous IP address and location.
- Go to Proton VPN’s Settings and click on the Connection tab and make sure DNS leak protection is toggled on.
- If you’re on Windows, Android, or Android TV, go to Proton VPN’s Settings page, click on Advanced, and toggle off split tunneling.
- Navigate to Settings > Connection > Protocol and select Proton VPN’s Stealth protocol which can better bypass VPN blocks.
- Make sure you connect to a server in a location in which Disney+ is available to stream. Be sure to try more than one server in case it’s just an issue with the current IP address.
- Don’t hesitate to reach out to Proton VPN’s excellent customer support. Available via live chat and email, it may be able to recommend specific servers to try.
Failing the above, it may be time to consider trying a different VPN. Although Proton VPN ranks among the best VPNs you can use with Disney+, better options are available, which are covered below.
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Best VPNs that still work with Disney+
Our extensive in-house testing of dozens of different VPN providers has helped us narrow down the many options. To save you time, here are the best VPNs to watch Disney Plus from abroad:
- NordVPN: Best VPN for Disney+. It Boasts 7,000+ servers in 117 countries, has a very fast proprietary NordLynx protocol, and has an abundance of advanced security features.
- Surfshark: Best budget VPN for Disney+. A user-friendly and reliable VPN provider that even comes with an antivirus. It is also the fastest VPN, which makes it ideal for 4K streaming.
- IPVanish: Sort servers by load and ping time so you find the fastest possible option. It works with Disney+ and Netflix. Unlimited connections and impressive performance.
- ExpressVPN: A lightweight and easy-to-use VPN that reliably accesses Disney+, Netflix, BBC iPlayer, and more. Independently audited and capably bypasses blocks.
- CyberGhost: One of the largest server networks and even has servers optimized for streaming Disney+. Good server speeds and operates an audited no-logs policy.
- PureVPN: Features shortcuts for quickly connecting to the best available server for Disney+. Generous server network and some of the fastest speeds we’ve tested.
- PrivateVPN: Reliable unblocker of popular streaming platforms, Disney+ included. Very easy to use and with free remote help. Stealth VPN feature for bypassing blocks.
Proton VPN not working with Disney FAQs
What can I watch on Disney+?
Disney+ offers a growing library of content which includes content from Disney, Pixar, Marvel, Star Wars, National Geographic, and select titles from 20th Century Studios. You can stream classic animated films, live-action remakes, original series, and blockbuster franchises. Here are some of the popular titles you’re likely to find, regardless of where you’re streaming from:
TV shows
Movies
- Inside Out 2
- The Princess Bride
- Honey, I Shrunk the Kids
- Taylor Swift: The Eras Tour (Taylor’s Version)
- Cinderella
- West Side Story
- Snow White and the Seven Dwarfs
- Mary Poppins
- Star Wars: The Last Jedi
- Toy Story
How does Disney+ detect my VPN?
Disney+ is able to detect VPN usage by looking at your IP address. It refers to a database of frequently used VPN IP addresses. At the same time, it monitors for unusual network activity such as multiple users accessing its service from the same IP (VPNs use shared IP addresses). If Disney+ finds this, it may restrict access or display an error message. This requires you to disable the VPN or troubleshoot the issue as we’ve done in this guide.
Will Proton VPN affect my streaming speeds on Disney+?
It’s certainly possible. A VPN works by encrypting your internet traffic and routing it to the VPN server before it’s then forwarded to its location, in this case Disney+. This can add some extra latency and slow the connection somewhat, which may result in lag and buffering when streaming.
Fortunately, this is less likely with Proton VPN which ranks among the fastest VPNs and offers unlimited bandwidth. With approximately 11,500 servers in 117 countries, you’ll rarely have issues finding a fast server as long as your base connection is fast enough to begin with.
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