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Blog
12 Steps to Address Australia’s Skills Shortage, Australian Computer Society Reports
As Australia faces severe ongoing challenges in meeting its IT skills and capabilities needs, the Australian Computer Society recently published its Digital Pulse 2024 report in collaboration with Deloitte. This report is a major research project that will analyse the full scope of the technology environment across the nation. Australia needs 312,000 additional tech workers by 2030 to meet demand,…
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7 Causes of Call Center Burnout Any Employer Can Address
Call center burnout is a real phenomenon that affects your most dedicated employees. The harder someone is willing to work, the greater the chances they eventually burn out. The mediocre-to-average employee? You don’t really have to worry about them burning out — they’re never going to work hard enough to be in danger. That’s the issue. Call center burnout affects…
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How to change the DNS address in Windows 10 and 11
You might not think much about Domain Name Servers – or DNS for short – but you probably access them every day. These are the servers that work behind the scenes to translate familiar domain names (such as itpro.co.uk) into the numeric IP addresses used by the internet’s backbone servers. Normally these DNS lookups happen automatically, using servers operated by…
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How to get a Welsh IP address (and some useful workarounds)
Are you traveling overseas and want to keep up with your favorite teams in the Cymru Premier or stream your favorite shows on S4C Clic? If you’re looking at how to get a Welsh IP address to access this kind of content, you might find your options limited. Tor and proxy servers might be your best shot at getting an…
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How to get a Scottish IP address with a VPN
Going on holiday abroad and still want to access your favorite content on STV Player, use home banking services, or unblock other Scottish-exclusive services? Then you’ll need a Scottish IP to trick websites into thinking you’re still in Scotland. We’ll be discussing how to get a Scottish IP address using a VPN in just a moment. We’ll also give you…
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How to Find MAC Address of the Synology NAS Network Interfaces
MAC address is a unique identifier of a network interface. A unique MAC address is burned into the network interface card (NIC) by the manufacturer so that you never have conflicting MAC addresses. You may need to know the MAC address of the network interfaces of your Synology NAS for many reasons, such as: To set a fixed IP address…
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